Auto repair lubbock - Lubbock (TX)

Asher If youre looking for a reputable, honest, and communicative mechanic in Lubbock, look no further than Prock Automotive! Im a bit of a hypochondriac when it comes to my car, and brought it in over a small noise that it had started making. The first time I brought it in, they fixed my A/C up (for a reasonable price) since it hadnt been functioning at 100%, but the noise was still there. Brought my car back in to have it looked over more thoroughly; after inspecting the underside they adjusted my brake pads, but couldnt find anything to be concerned about! They returned my car to me free of charge, despite taking out time to replicate the sound I had noticed, check for any visible issues, adjust what they could, and test it again to ensure that the adjustment helped. My car had to be kept at the shop for a couple of days due to the volume of jobs they had, but they still took time to get my car looked at as quickly as they could! I greatly appreciate their communication with me, as they kept track of the status of my car and happily gave me updates each time I called about it. I was worried that calling each day would be bothersome, but I was always met with friendliness and knowledge about what exactly had been done with my car since the last time I called. I will be coming back after this experience, not just for the honesty they approached the job with, but also for the excellent customer service!

Codey Poitra Tony took care me and got my truck in and out in day and a half. Fixed the issue, without any problems. I appreciate you taking care of my truck bro.

Josh Spiegel Highly recommend! My experience was fair, transparent, honest, communicative, and above and beyond my expectations. I needed new sway bar end links and struts with lots of rattling. He had some time during the morning and voluntarily offered and drove me back home while I was searching for a ride back. (Far beyond his job description, not to be expected, and shows his servant minded heart.) He took a detailed and specific video showing and describing the issues that he was seeing during the inspection. Rates were average to little high, but certainly fair. Driving smooth no rattling with new sway bar links and struts. I would definitely return, and recommend to others in the Lubbock area. I am highly satisfied with my experience, and my car has seen a couple car shops with my old Pontiac Vibe..

Rudy Bentancourt There are shops you think you trust, and I put my trust in Bradys Automotive due to their transparency and great customer service! Jonathan was professional, courteous, and honest. Peace of mind is huge for me, and I will be taking my vehicle here and highly recommend them! Thank you all very much.

Clay Thomas Scotts is where I take my vehicles every time. They are efficient and do a phenomenal job at an affordable price. Highly recommend Scotts!

Beau Cobb We were in town helping one of our children move and had an issue on a Saturday. With a 6 hour drive ahead of us we needed to find a solution quickly. David answered the phone and said he could take a look immediately. They pulled our truck in as we arrived. They diagnosed and completed a fairly extensive repair within a few hours.

Jose Mendoza I have never met such honest mechanic shop. I brought in our pick up, thinking We needed the brake pads replaced. Kimberly called me, explained they were still in good condition that there was no need to replace them now. I will keep bringing in my pick ups for any mechanical issues in the future with Trejos automotive for sure!!

Reuben Spafford Noe is a great guy. Awesome shop. Keep up the good work.

Maria Smith I would recommend Rick. We have had 2 vehicles work on by him and they are running great. It is so convenient and fast, plus the cost is affordable. Thanks Rick for fixing our vehicles.

Kirstie Limon I cannot urge you enough - go here for any and all car repairs! My check engine light started flashing, I called and they got me in same day. Fixed my vehicle same day, within an hour, as well! That alone deserves beyond 5 stars. However, Joe was incredibly kind to me and my children on the phone and while we waited. Absolutely wonderful customer service on all fronts!