Big Ricks Auto Care - Killeen (TX)

Joseph Campbell I have been going here at least 6 years. Always professional and respectful. Very knowledgeable mechanics. Mike at the front was very helpful and professional. Brought my daughters PT Cruiser in. Both belts had broken. No power. They fixed it within 2.5 hours and Mike promptly called me. Job well done.

SharpieLady My car stalled completely while driving to work, and after looking around at options in the Killeen area to get it fixed, I found that Mayo Autoworks was the best fit for the job. They offered towing for cheaper than others, and it only took 30 minutes for them to arrive and take my car to get repaired. After running the diagnostic, they found that the EGR valve and throttle body of my Land Rover were leaking and needed to be cleaned/replaced. From Monday morning to Wednesday afternoon was all it took to get the parts ordered and everything serviced. The diagnostic also revealed problems i may encounter later on in my car so I am aware of any issues that may happen. They also included pictures with detailed records from the mechanic. When I had questions for the mechanic regarding my cars health, I was able to call Bridget (who works the front desk) and she was able to get Jacob the technician on the phone with me to answer my questions. Flexible non interest payment plans were also offered for me, which I appreciated as Land Rovers are more unique cars that need special attention/parts. Thanks for helping me and my old 20 year old car out this week!

Lisandra Morales Ive been going to this shop for nearly 10 years, and I can honestly say its the only place I trust completely. That level of trust means a lot to me, and I truly appreciate having a shop like this. The prices are reasonable, and they consistently go above and beyond to ensure customer satisfaction. The customer service is phenomenal—Michelle, in particular, always blows me away. I dont know how she does it, but she remembers my name, my vehicles, and even my warranties every time I visit. It’s rare to find a mechanic shop with such genuine care and professionalism. Highly recommend!

Nate Jake flushed and changed my A/C Compressor the right way since some mechanics cant do their job right. Very knowledgeable and did the job quickly. I will definitely be using his services in the future if needed.

Taylor Frost Outstanding mechanic who has been professional with me on every interaction. He gives great prices and does work that lasts a long time. I couldnt recommend a better mechanic shop. This is the only place around Killeen I trust with my auto care needs.

Jorge Soto Never answered the phone sent messages and no response

Beth A good guy just trying to get by

Victor Castillo High-quality work at a fair price; a mechanic arrived at my doorstep in under 20 minutes. They are veteran-friendly.