Authority Automotive - Frisco (TX)

Meital Dor I had a truly great experience. The team of Fifth Gear Automotive was attentive, professional, and communicated every detail clearly throughout the process. Luke, Chris, and Jack took the time to explain the issues with my car thoroughly and honestly, making sure I understood exactly what was going on, and never pushed for any unnecessary treatments. I was referred to this place and was told they perform a thorough, multi-angle inspection, similar to what youd expect at a certified dealership, but without the inflated prices. Im glad I followed that recommendation. The Uber shuttle service they provided was incredibly helpful and efficient, making the whole experience much more convenient. I truly felt my car was in good hands, they stayed in touch regularly, kept me updated every step of the way, and even followed up a few days after I got my car back to make sure everything was still running smoothly. It’s rare to find this level of honesty, transparency, and service all in one place. Thank you all!

Jennifer LeRow I would absolutely recommend Caliber Collision West Frisco! After meeting Ray and going over the process of restoring my car after an accident, I felt very comfortable leaving my car in his hands. The repairs were completed beautifully and turned around earlier than expected. Apparently, the battery was drained during the repairs (it was pretty old tbh), and they brought a new one to my house and changed it out for me on the spot! A part to complete my interior door trim was delayed by the supplier, and Ray went above and beyond to make sure I was made whole as quickly as possible. They even detailed my pretty car afterward. I highly recommend this location! All the staff were super kind and efficient as well!

jose valencia Josh, Justin, and the Prosper Kwik Kar team did an awesome job taking care of our Honda Pilot in a timely and caring manner. They’re our go to for all our mechanic needs.

Stvn455 Bryce and Wes were very helpful. I had to travel for work and they serviced my vehicle while I was away. Drop-off was easy and they kept me informed through each step of the process. The technician, Harrison, had trouble duplicating my concern because I didnt describe it correctly. Firestone called me, got more info, found the problem, and fixed it. I picked it up today and the entire transaction was smooth. I will definitely be back. Keep up the good work!

Roman Fleysher I brought my truck in after a minor accident. Staff there were awesome and my advisor Damian was amazing! My truck was repaired over a week earlier than they originally said and the work done was fantastic. I highly recommend this location.

Ajay Kumar Woo! At first look this place appeared small but clean compared to regular auto shops. Richard was prompt to receive and go through the ask. He knew his customer prior. Love to c folks like Richard. He got his team to work and set expectations regarding the time. They offer free internet through the wait. Work done to perfection as promised and car delivered. Issue fixed , feels great. Thanks much richard

Summer Moser This was a great place to take my car. They were able to do a diagnostic not only way quicker but also way cheaper than what my dealership was asking for. The repairs were also very timely. Their staff is also incredibly friendly and helpful! I highly recommend this place to anyone who needs repairs or maintenance. If you are like me and worry about car shops taking advantage of you (especially if you’re a young girl who doesn’t know a lot of cars) this is a great place to go!

B Brian Team handled alignment and new tires smoothly on my Range Rover. Special call out to Pete, General Manager, who went of his way to pick up lug-nut key at my place when i realized I left at my house. Above and beyond call of duty.

Faisal Khan Caliber Collision did a phenomenal job repairing my car — it looks brand new! Mark was prompt, communicative, and kept me updated throughout the entire process. The car was delivered exactly on the date promised, with no surprises. This is our third time getting work done at Caliber Collision, and the consistent quality and service keep bringing us back. Highly recommended to friends and family!

naga venu madhav I recently Authority Automotive a routine service, and I’m quite satisfied with the overall experience. The staff was professional, courteous, and clearly knowledgeable. They explained the issues in detail and provided transparent estimates before proceeding with any work. The service was completed in a timely manner, and my vehicle was returned clean and running smoothly. I appreciated their attention to detail and the way they kept me updated throughout the process. Pricing was reasonable for the quality of work provided, and there were no surprise charges. I would definitely recommend Authority Automotive to anyone looking for reliable and trustworthy car maintenance or repairs.