Remia Henry It may be a new building, but it’s still the same VA. they don’t ever answer the phone. And the people at the front desk threaten your benefits against you if you say you can’t make that appointment.
Small backstory
My six month old has been in and out of the hospital since he was born. I’ve also been hospitalized myself.
And I’m also pregnant with my second child.
Tried to explain that to them and they don’t care.
Even though I told the Front lady that I was pregnant, said that I needed to do an x-ray regardless. she proceeded to tell me that I needed to provide proof that I was pregnant. As if my belly isn’t improving enough. This is why I go to my civilian doctor. Because these people do not care.
Why the hell would I want them to touch my child? If they’re threatening my benefits against me. How do I know that my unborn child is going to be safe in the hands of these so-called medical professionals?
This facility is such an unprofessional place
I suggest going to another VA hospital guys
These people don’t care
1 /5
Chris Garcia Where to even begin with this. I work about 30 minutes away and needed to make an appointment. I called and was put on hold (of course) and about 5 minutes go by and I thought who would win if I just drove over there. So I got in my car and started driving to the clinic (again, about 30 minutes away). Long story short, I managed to get there, speak to someone, book an appointment all while still being on hold.
So I finally get to my appointment and I always laugh because (like the military) they ask I show up at least 15 minutes early. Much like the military I hurried and wait... For about 40 minutes after my appointment time. Funny enough, I have enough time to write this, check for spelling errors, and post this while I continue waiting for my doctor to show up. The front check in ladies are really quiet and just seem to not really like their job unfortunately. I used to do front check in at clinics so I kind of get it, but at least fake it till you make it. The nurses were the only reason why Im giving this a 2-start rating.
2 /5