Valeria Custom Jewelry - Dallas (TX)

Danny Yu Today, I finally picked up the Rolex I’ve been dreaming of. After months of waiting elsewhere with no updates, I came to Eiseman a month ago — and now I have my first Rolex. Huge thanks to Dean and the Eiseman team. Dean, you’ve been amazing throughout. You made my year. This is a special gift to myself before turning 30. I truly appreciate the opportunity — I’ll be back for the next one!

Armando Apolinar Lauryn at Brilliant Earth was fantastic! She was incredibly helpful in getting our sizes right and guiding us through our wedding band selection with try-ons. Lauryn is personable, knowledgeable, and made the process a pleasure from start to finish. She provided all the information we needed about our rings, making the experience stress-free and enjoyable.

Riley Ray Sobczak If you need anything engraved and want to use the best around, I recommend Abe’s Engraving at Plaza Fine Jewelry in Dallas above all else! I went in to get a watch engraved as an anniversary gift, and Raja was both helpful and pleasant to chat with! The watch I brought wasn’t exactly what I was looking for but I’d had limited options online. In store, she noticed I liked the other watches and proceeded to showed me a number of comparable options in-store (but only after confirming I could return the original watch for a refund)! I purchased watch 1 from her and placed an order for engraving with a few words and a date. The back of the watch is tricky, limited space, but they made it work beautifully! I’ve now returned the original watch for a full refund. Not only was she incredibly helpful, she was also incredibly understanding. I purchased the watch and left it for engraving, then had a change of heart within 30 minutes. I was so worried I wouldn’t be able to exchange it with another watch, but she completely took that worry away. She took watch 1 back with a smile and helped me to purchase watch 2, which I picked up today after engraving. I am so happy that I chose to go with Plaza Fine Jewelry and especially Raja, as she was a wonderful and kind salesperson who really made the whole process a breeze. And I must of course mention that the finished watch is beyond what I imagined - I’ve it! I think my partner will love it as well. Thank you so much for your help, kindness, and speed with getting it to me within my short time frame. I absolutely recommend this store to any and everyone in the DFW area - you will not be disappointed!

Mark Galati There is a woman that I have fallen in love with and I cant just propose with just the engagement ring. So I plan to give her the diamond earrings and either the amethyst necklace or the Sapphire medallion. The ring I didnt take a picture of because I was so focused on the type of cut that I wanted. But I made a friend with John Sadlowski who explained everything and saved it in their program for me. This woman deserves more so I am going to work harder to find her even more jewels to adorn her as my queen of a new world.

michelle mancillas Been shopping here for my gold jewelry for the past few years, never had a problem. Very friendly customer service and would like to give out a special shoutout to Sandra for always helping me out when I came for the next item I wanted to shop for! 10/10 , would definitely recommend to come check them out & come back for more!

Rachel Gallagher I recently purchased a necklace for my daughter to commemorate a special upcoming event, and we had the absolute best experience with Jennifer! She was incredibly patient as my daughter tried on numerous pieces, offering thoughtful, objective feedback and sharing detailed knowledge about each item. Jennifer’s kindness and reassurance throughout the process made a big difference—especially as we were nearing closing time and feeling pressure to decide. She let us know there was no rush and reminded my daughter she could exchange the piece if needed, which gave her the confidence to move forward. In the end, Jennifer gently guided her to the perfect necklace, and my daughter is over the moon with her beautiful new piece. I told Jennifer how much we appreciated her genuine care and exceptional service—she truly turned a shopping trip into a memorable, joyful experience we’ll always treasure!

Naomi Bradley Was searching for diamonds in Dallas, tried many stores in the area. Got an incredible deal on my ring without compromising quality. Highly recommend this spot!

shan ali I recently designed my girlfriends engagement ring with Sam and Ophir, and their service was truly exceptional. I highly recommend them. Their honesty and fair pricing were evident from the start, making me feel completely confident in the process. The team was incredibly knowledgeable, guiding me through diamond selection and settings with expertise and clarity. What stood out most was their patience. They never rushed me, listening attentively to my vision and offering thoughtful suggestions, which allowed me to feel truly confident in the final design. The result is absolutely stunning. The high-quality diamond and setting exceeded all expectations, and my girlfriend adores it. For anyone seeking a jeweler who combines integrity, expertise, and a genuine commitment to creating something special, look no further.

Lauren St. John I cannot say enough wonderful things about my experience with Matthew at Diamonds Direct. I came in looking for something incredibly special—a pink sapphire necklace to wear on my wedding day in memory of my recently passed mother, who absolutely adored sapphires. From the moment we began talking, Matthew treated my story and this moment with so much care, empathy, and genuine kindness. He took the time to understand what I was looking for, both emotionally and stylistically, and helped me select a stunning pink sapphire piece that not only complemented my wedding dress beautifully, but also holds deep, personal meaning. The entire process felt personal and heartfelt—not just a transaction. Thanks to Matthew, I was able to walk down the aisle with a piece of my mom close to my heart. I’m beyond grateful and will treasure this necklace forever.

Cowtown AM LLC I cannot recommend Aura Diamonds enough. I first came to them when searching for my wife’s engagement ring, and since then I’ve returned for earrings, a necklace, and even worked with them through an insurance claim. Every single experience has been flawless. The entire team is professional, patient, and incredibly courteous. What sets them apart is how educational the process is—they take the time to explain the details, answer every question, and ensure you feel confident about such an important investment. Unlike most jewelers, there’s never any pressure—just genuine care and expertise. Their quality, pricing, and service are unmatched, and I have full trust in their guidance. If you’re looking for a jeweler who goes above and beyond at every step, look no further. I’ll be a lifelong client.