Diamond & Gold Exchange - Dallas (TX)

Cami Staker Absolutely amazing service! We needed a resizing of my engagement ring. Stopped by one day after they were closed accidentally and they opened the door anyway! Helped us figure out how much to go down in size. Had it done within a week. Looks beautiful and fits perfect! Cannot recommend this place enough.

Marilyn Edobor I came in with some small tweaks needed for an anklet. Heather and Jeremiah were very kind in explaining what my options are and what they could do to help. Ive never had such a welcoming and efficient service at a jewelry counter. Would definitely recommend!

D Mel Phenomenal customer service. I called their store one morning to ask about a bracelet and made the payment over the phone. McKay personally delivered the bracelet to my place of work within the hour, beautifully wrapped. The bracelet is beautiful and I enjoy wearing it daily.

Alexis Garcia I had an amazing experience at Williams de Jewels! The selection is stunning, and the quality is top-notch. I found the perfect ring, and the craftsmanship is absolutely beautiful. The staff was incredibly helpful, knowledgeable, and made the whole process seamless. If you’re looking for high-quality jewelry and exceptional service, this is the place to go. Highly recommend! Ask for Alex

Sam & Rachel Ross We have worked closely with Kamran to make our engagement ring and wedding bands. He is extremely communicative and such a genuine pleasure to work with. Our rings were made beautifully with care, and it shows in the quality of the work. We highly recommend any business with Kamran!!

Seamos Ian Things in life that demand a Yes! Did I ask her to marry me? Yes! What did she say? Yes! Should you get that ring at The Diamond Factory? YES! To all the fellas, dont bother looking anywhere else. I too was worried and wasnt sure where to start. I had a 100 percent custom design and a dream and Diamond Factory made it come true. Huge thanks to Leigh Ann for guiding me along the entire process to create a truly one-of-a-kind work of art that my Fiance absolutely loves. We got a perfect diamond selected and a fully custom created setting and the price...honestly, it was too good I didnt believe them. From start to finish I was well communicated with and taken care of. Grade A customer experience and treatment. Whether you are looking for standard settings or want to create your own unique piece as I did, with an unbelievable choice of diamonds, and at a great price. Call, email or even walk into the Diamond Factory today and start saying "Yes!"

Ariel Martin Very pleased with my new ring!! I was looking to transform my engagement ring into something more simple and classic and Lauren Belle Jewelry provided me with exactly what I was looking for. Lauren was very easy to work with, listened to my concerns and expertly guided me throughout the whole process. She also provided very good customer service and was able to meet a tight timeline for me so that I could have the ring before a long trip I was going on. I am very grateful. Thank you Lauren Belle Jewelry! I will definitely work with Lauren again in the near future!

michelle mancillas Been shopping here for my gold jewelry for the past few years, never had a problem. Very friendly customer service and would like to give out a special shoutout to Sandra for always helping me out when I came for the next item I wanted to shop for! 10/10 , would definitely recommend to come check them out & come back for more!

Jimenez Armando (iflex242) We couldnt be happier with the incredible yellow diamond engagement ring Roderick from Diamond Exchange Dallas crafted for my fiancée. From our very first interaction, Roderick was simply outstanding. He was incredibly understanding of our vision and attentive to all our wants, patiently listening to our ideas and guiding us through the process. The result is a truly stunning oval-cut yellow diamond, which we were thrilled to learn is a certified VVS1, a testament to its exceptional clarity and brilliance. The vibrant color and the unique, intricate design of the band make this ring absolutely breathtaking. What truly set Roderick apart was his ability to deliver precisely the stone and ring design we loved at a fraction of the cost we found at big box stores, without compromising on quality or beauty. The efficiency was also remarkable; the entire process, from order to completion, took a mere two weeks! We are so impressed with Rodericks professionalism, expertise, and the truly magnificent piece of jewelry he created. We highly recommend Roderick and Diamond Exchange Dallas to anyone looking for a personalized, high-quality, and cost-effective jewelry experience. Thank you, Roderick, for making our engagement ring dreams a reality!

Ali Javid Lucid Diamond Co made my dreams come to life! They made the most beautiful wedding ring for my wife! Highly recommend their quality jewelry! Definitely my go to spot for all custom pieces. The team there will make sure you leave happy. The attention to detail is unmatched. Thanks Lucid for making my wife happy!