The Diamond Factory - Dallas (TX)

Naomi Bradley Was searching for diamonds in Dallas, tried many stores in the area. Got an incredible deal on my ring without compromising quality. Highly recommend this spot!

michelle mancillas Been shopping here for my gold jewelry for the past few years, never had a problem. Very friendly customer service and would like to give out a special shoutout to Sandra for always helping me out when I came for the next item I wanted to shop for! 10/10 , would definitely recommend to come check them out & come back for more!

Josee Locklear-Mooney The hidden gem here is the Hard Feelings perfume. It’s my new favorite thing. It’s affordable but smells expensive. I’d compare it to a couple different Chanel Chance scents. It’s unique, sexy, long lasting and layerable. It’s unisex but I think it could lean more masculine or femme depending how you layer it. By itself I think it’s perfect. It goes perfectly with my own chemistry. I will be back to get more and probably pick up something sparkly. The cowboy hat earrings caught my eye ;) additionally the staff was super friendly and also loved the perfume!

Danny Yu Today, I finally picked up the Rolex I’ve been dreaming of. After months of waiting elsewhere with no updates, I came to Eiseman a month ago — and now I have my first Rolex. Huge thanks to Dean and the Eiseman team. Dean, you’ve been amazing throughout. You made my year. This is a special gift to myself before turning 30. I truly appreciate the opportunity — I’ll be back for the next one!

shan ali I recently designed my girlfriends engagement ring with Sam and Ophir, and their service was truly exceptional. I highly recommend them. Their honesty and fair pricing were evident from the start, making me feel completely confident in the process. The team was incredibly knowledgeable, guiding me through diamond selection and settings with expertise and clarity. What stood out most was their patience. They never rushed me, listening attentively to my vision and offering thoughtful suggestions, which allowed me to feel truly confident in the final design. The result is absolutely stunning. The high-quality diamond and setting exceeded all expectations, and my girlfriend adores it. For anyone seeking a jeweler who combines integrity, expertise, and a genuine commitment to creating something special, look no further.

Richelle Dodds Dennis was so helpful and kind, when I walked in he greeted me right away and helped with my old Yurman necklace that had a broken clasp. Not only did he fix it on the spot, he shined it and provided a new pouch for me to carry it home. Excellent Yurman location.

Marcus Berry Awesome Hawaiian Wood and Presious Metirial Jewelry like Ive never seen before. Beautifully designed and well worth the $$. Btw its all that expensive....

Anil Maddimsetti I had heard quite a bit about this store before my first visit, and it certainly lived up to the reputation. From the moment I walked in, the staff made a strong impression—not just with their professionalism, but with how genuinely invested they seemed in the customer experience. I received a warm and welcoming reception both when I initially stopped by to express interest and get on a waitlist, and again when I returned to pick up the watch. It really stood out to me that the level of attention and care remained just as genuine each time I visited. A special mention goes to Sonia, the sales associate who assisted me throughout the process. She was an absolute pleasure to work with—friendly, responsive, and proactive in keeping me informed. Her communication was always clear and timely, which made the experience smooth and enjoyable. As a premium jeweler, the store also stood out for how well it was maintained and managed; the ambiance matched the quality of the products and service. Id gladly recommend it to those who appreciate good service and a professional touch.

BellaTorresBruh I have bought 4 watches from Diana. She is a phenomenal saleswoman, bought 3 watches for myself and 1 as a gift. She is very communicative, kind and overall will always give you a good deal. She was my first connection with bachendorfs and is the main reason I keep coming back.

Alina Rose The staff was real quick with honest service for my modern smartwatch. Replaced the battery without damaging the seal and cleaned the exterior. Fair price and a smile.