Bachendorfs Galleria Dallas - Dallas (TX)

Pablo Pascal Matt Patterson took great care in replacing the battery on my dads watch. Will be back with jewelry repair items.

Lauren St. John I cannot say enough wonderful things about my experience with Matthew at Diamonds Direct. I came in looking for something incredibly special—a pink sapphire necklace to wear on my wedding day in memory of my recently passed mother, who absolutely adored sapphires. From the moment we began talking, Matthew treated my story and this moment with so much care, empathy, and genuine kindness. He took the time to understand what I was looking for, both emotionally and stylistically, and helped me select a stunning pink sapphire piece that not only complemented my wedding dress beautifully, but also holds deep, personal meaning. The entire process felt personal and heartfelt—not just a transaction. Thanks to Matthew, I was able to walk down the aisle with a piece of my mom close to my heart. I’m beyond grateful and will treasure this necklace forever.

Jerry McElroy This team is truly amazing. From the very beginning, with the initial meeting with Daniel, to working with Matt and Kaitlyn to receiving the final product was an amazing experience. I came across the Diamond Room searching for a place to bring the custom design I had for my now fiancés to life. Past retailer experiences didn’t go as planned and I had a date in which I wanted to propose. I really wish I would have saved time and found the Diamond Room first. Matt and Daniel helped pick out the perfect diamond. Matt took the time to walk me through different enhancements that made the ring unique as well has protected the side diamonds and the centerstone. Working with Kaitlyn for the CAD renderings and final product could not have been simpler. This is an amazing team and I truly recommend the Diamond Room.

Alina Rose The staff was real quick with honest service for my modern smartwatch. Replaced the battery without damaging the seal and cleaned the exterior. Fair price and a smile.

C H When we walked in, we saw two associates. One never acknowledged my fiance and I. Never looked up or said a word. Then there was Mrs P! She greeted us with a smile! She was kind, patient, honest, and helpful. She helped me and my fiance pick out our wedding bands! She is truly a gem! Thank you Mrs P!

Rene D. Rodriguez Friendly, Family Owned with a Great Location! These days Precious Metals are a safe haven for your money. At Uptown, youll find a vendor that understands sometimes you want to buy and sometimes you need to sell. Either case, they keep track up to the minute track on valuations and charge a tiny fee for exchanging your metals. Yes, you can keep your savings in metals and exchange anytime for dollars, conveniently, here at Uptown. They will be happy to explain the process.

Jacquie Marfatia Great experience with these guys. I live in Australia and there was an unknown hiccup with the shipping, note not these guys fault. They kept me updated about the delay and the bracelet arrived, yey! I got a gorgeous silver bead bracelet for a reasonable price, well made and exactly what I was looking for. I would not hesitate to purchase from these guys again.

Ariel Martin Very pleased with my new ring!! I was looking to transform my engagement ring into something more simple and classic and Lauren Belle Jewelry provided me with exactly what I was looking for. Lauren was very easy to work with, listened to my concerns and expertly guided me throughout the whole process. She also provided very good customer service and was able to meet a tight timeline for me so that I could have the ring before a long trip I was going on. I am very grateful. Thank you Lauren Belle Jewelry! I will definitely work with Lauren again in the near future!

sk hatcher I has the greatest experience with Skylar. My engagement ring was lost and Skylar remade it but even better. He also made my fiancé’s wedding band and it is unique and exactly him. Definitely our forever jewelers. ❤️

Jimenez Armando (iflex242) We couldnt be happier with the incredible yellow diamond engagement ring Roderick from Diamond Exchange Dallas crafted for my fiancée. From our very first interaction, Roderick was simply outstanding. He was incredibly understanding of our vision and attentive to all our wants, patiently listening to our ideas and guiding us through the process. The result is a truly stunning oval-cut yellow diamond, which we were thrilled to learn is a certified VVS1, a testament to its exceptional clarity and brilliance. The vibrant color and the unique, intricate design of the band make this ring absolutely breathtaking. What truly set Roderick apart was his ability to deliver precisely the stone and ring design we loved at a fraction of the cost we found at big box stores, without compromising on quality or beauty. The efficiency was also remarkable; the entire process, from order to completion, took a mere two weeks! We are so impressed with Rodericks professionalism, expertise, and the truly magnificent piece of jewelry he created. We highly recommend Roderick and Diamond Exchange Dallas to anyone looking for a personalized, high-quality, and cost-effective jewelry experience. Thank you, Roderick, for making our engagement ring dreams a reality!