LA Fitness - Richardson (TX)

2 /5 Case Hill: The water in the swimming pool is always clean. The equipment is well maintained. However, the hygiene at the men’s room isn’t good that even trash was everywhere, the gym just let it sit there for hours. There might be water leakage at men’s restroom and water all over the floor but they just didn’t fix it for many days.

5 /5 Jimmy Cambell: Terry was incredible GM. The restroom is the cleanest I have ever been for last 5 years coming and his staff brought this place up to what true LA fitness quality is. 10-10

5 /5 Walter Wilson: Joined this fitness facility a couple of months ago. Staff is knowledgeable and welcoming. Every type of workout equipment you need is here Stations are organized and easy to move about. Pool and bathrooms are clean Hired a personal trainer and it’s the best thing I’ve done for myself in years! Obie customized my program and his hands on guidance is a Huge difference maker. Great location here in RIchardson Tx I definitely recommend these guys!

1 /5 Keeth Fam: I really didnt want to make this review because Ive been coming here for over 7 years now, but its gotten way too bad. The level of upkeep at this location has declined way below Ive ever seen. The images attached are just part of the problem. The employees/management dont even care, and its getting disrespectful at this point. I literally saw an employee walk past all the garbage on the floor, and they didnt even care. Instead, they prefer to waste time kicking it up with people working out instead of doing their job. Theres always toilet water/urine flooding the restroom, which makes me not attempt to walk around it. It also goes beyond the lack of cleanliness. For some reason, multiple gym equipment machines are out of service and stay like that for many months and even years. Theres a stair-master machine that’s been out of service for over a year now. At this point, corporate needs to step in and get someone in there that’s actually going to do something about the mess and make the money us customers are paying worth it. Until then, Ill be going to a different location.

2 /5 mike k: Weight area is average. Bathrooms are gross. Ownerships idea of fixing the member issues with the bathrooms this summer was doing a cheap paint job on the walls that wasnt even properly done or even taped off. Cardio equipment is so old and rough that it has connectors for an iPod. That tells you all you need to know. This gym definitely has an identity issue. Right after the covid lockdown they switched this location to Esporta branding which was essentially a heavily discounted brand on gyms that were dated. The problem was they switched it back to an LA fitness but didnt do anything to renovate or change the facility. Its a 10 dollar a month quality gym being sold as a mid level $40 a month gym which is delusional.