Dez Ceil Nail Lounge, located in the lovely Las Colinas area, is conveniently situated and offers a beautiful, welcoming atmosphere. I appreciated the fact that I was able to walk in during the middle of the day and be seen right away – no waiting! The salon itself is very aesthetically pleasing, creating a relaxing environment. The prices initially seemed reasonable, with a full set of acrylics starting at $45. However, the cost quickly escalated. I opted for a single, simple design, and a removal, and the total price ballooned to nearly $100. While the service was prompt, the time spent on a relatively basic design felt a bit excessive. Overall, while Ceil Nail Lounge scores points for its location, beautiful interior, and quick service, the final price and the length of time for a simple design were a bit disappointing.
3 /5
Kristen I recently visited Ciél Nails for a pedicure with my two daughters, and unfortunately, our experience was disappointing. On November 21, while one of my daughters was getting her pedicure, the technician cut her cuticle on two of her toes. Despite my daughters repeated requests for the technician to be more careful, she continued to experience pain and even cut a second toe.
After spending $245 for three pedicures and my nails, I brought this issue to the attention of the front desk staff, but they seemed indifferent to my concerns.
The next day, I noticed that my nails started lifting. After returning from out of town the day after Thanksgiving, I went back to Ciél to seek assistance. The nail technician, Katie (who did my nails the first time), was called to fix my nails, but she reacted negatively, speaking loudly to her colleague and blaming me for the issues. During the process, she was rough and even cut my cuticles while trying to shave my nails down.
Afterward, I spoke with a gentleman at the front desk who was incredibly kind and understanding. He expressed shock at the condition of my nails (for the second time) and assured me that he would discuss the situation with his manager. He offered to have my nails properly redone, which I appreciated.
Overall, the lack of professionalism and care from the staff was disappointing. I hope that management takes this feedback seriously to improve their services in the future.
1 /5
Izamar Rivera Ciel Nail Lounge - A True Gem for Nail Services
Ive been to many nail salons, but Ciel Nail Lounge truly stands out. From the moment you walk in, youre greeted with a warm and inviting atmosphere that instantly makes you feel at ease. The decor is modern and chic, and everything is impeccably clean, which I really appreciate.
The staff at Ciel Nail Lounge are professional, friendly, and incredibly skilled. They take their time to understand exactly what youre looking for, whether its a simple manicure or an intricate nail design. Ive had the pleasure of being served by Lilly, Liam or Mia, and I cant recommend them enough. Their attention to detail is outstanding, and they always ensure that Im 100% satisfied before I leave.
One thing I love about Ciel Nail Lounge is the wide range of colors and nail art options they offer. Whether youre looking for something classic or trendy, theyve got you covered. The products they use are high-quality, and my nails always look flawless and last a long time.
Another highlight is their commitment to hygiene and safety. They use sterilized tools and disposable liners, which gives me peace of mind every time I visit.
Overall, Ciel Nail Lounge is a fantastic place for anyone looking for top-notch nail services. The prices are reasonable for the level of service you receive, and I always leave feeling pampered and happy with my nails. I highly recommend giving them a try—you wont be disappointed!
5 /5
Julie Alvarez Tee is talented and always takes his time. Honestly, everyone does a great job! I’ve never had a bad experience at this salon and always recommend it to my friends. Dip is my go-to and usually lasts 3 to 4 weeks before I need to go back.
5 /5
Abi W First time coming here and I was impressed! The salon is very clean and there was no wait on a busy Saturday, the staff stayed on top of everything without making you feel rushed. My technician Long did an amazing job with the foot massage and French tip. I think people might find the massage to be more intense than another salon, but I think that’s what makes this salon stand out. The wooden tool used to release pressure points was new to me and I loved it! Long made sure to check that the temperature was good for me before placing any hot towel, wax, or stones, which was thoughtful and appreciated. Very relaxing experience, I highly recommend Ciel for a luxury experience at a reasonable price.
5 /5