Amanda Lynn I started by asking around to friends about someone they would recommend for highlights/making my hair lighter, I had done this 7 months prior and loved it. Emily was recommended by a friend of a friend. I quickly sent a text, she responded quickly. I started by showing her what my hair looks like now and then sent a picture of what I would like. I am a blonde hair blue eyed girl who was looking to be iced platinum. I explained that my hair takes very quickly. Emily stated that she does a technique called “babylights”. I proceeded to question this for my desires, the picture I sent her was all one color, no dimension (see attached), and she stated that it was possible with her technique. We made an appointment for 1300 (1PM) Wednesday. At 1200 I received a text from Emily stating that she needed to push me back one hour due to a client being late. I got to the salon at 1350 (1:30pm) I waited in my vehicle until 1440 (2:40pm), when Emily came out to get me. Emily then started to do the “babylights”. About 1.5 hours in she was still on the back of my head and had not started the sides, this made me very nervous, she was using bleach and that bleach had been on my head for going on 2 hours. In the middle of doing my hair Emily asked a colleague to help her fix her clippers, no she was not using, nor going to be using these on my head, this just further delayed competition. After finishing the back of my head she proceeded to take out a few of the bottom foils, she then sprayed that hair down with water. I asked her what she was doing and she said she was rinsing them so that they would stop developing. I had never experienced this before. She then went on to place the foils on the sides of my head, this was not complete until 4.5 hours of sitting in the chair. Once she finished the sides she felt she should take out all of the foils in the back and rinse it completely, we proceeded to the sink. Emily took out the foils, only in the back, and rinsed the hair. We then went back to the chair and she proceeded to add more foils to what I thought were the done sides. I asked her what made her add more and she stated "your hair did not blend well." I then asked if that meant she was going to redo the back, she stated no, so I waited to see what she was going to do. Once Emily finished covering all of my hair on the sides with foiled and bleach I asked what she was going to do with the back, she stated nothing. I responded with, isn’t that going to make it uneven, and she stated no. But wait, didn’t she just say the back didn’t blend, isnt that why she changed her process 4.5 hours in. Now she added more to the front and none to the back, how does this make sense? I then started to feel stressed, anxious, and uncomfortable, not knowing what was going on, but knowing things were not going as planned and she completely kept me out of the loop. 20 minutes went by, so 5 hours at this point, she takes me over to the sink and takes out all of my foils, she then rinses and starts to brush my wet damaged hair. I stated to her that I felt that was breaking my hair more and she said "no it’s wet its expected to have knots." She continued to brush, she then proceeded to put bleach in random spots on my scalp and in my hair. Again, another 20 minutes goes by and she rinses. She then proceeds to add what she called “pre toner” to my hair. From what I could tell she was dying my hair with a 9V, considering I watched her mix it. She said this was not the case. She then asked me what was wrong, because I became quiet. I explained that I was nervous because she change her course after she had completed putting in the foils and only covered the sides with bleach, she left the bleach on for over four hours, she was painting my scalp with bleach, she brushed my wet breaking hair, and now had applied another chemical. Her response was..
Update: the owner of the salon called and attempted to fix everything. The girl agreed to give back $100. The salon is a rent a spot so Im sure there are great people there.
1 /5
LoLo Z This was my first time going to The Hair Lounge.
Danny took care of me along with his assistant Kaylee. They were both very professional, and had a very welcoming and warm attitude. Danny colored, balayaged and trimmed/styled my hair and I have zero complaints. I showed him a picture of what I wanted and he absolutely nailed it! My hair is beautiful and feels healthy. Will only be trusting Danny with my hair from here on out! Go to The Hair Lounge for all your hair needs, they will take good care of you!
5 /5
Kaylynn Self I absolutely LOVED this place. I had jeannette as my stylist and she was amazing. she did exactly what i wanted. i had dirty blonde/brunette hair before, and I have wanted to go platinum for a long time. Other stylists told me it wasn’t possible without damaging my hair. Jeannette definitely gave me what i was looking for, and my hair still looks very healthy. Prices are a little bit higher here, but it is definitely worth it!
5 /5
Robert Rodriguez Dani salon is very clean and well organized. He is extremely detailed in his work and always puts his clients first. I’ve been getting my haircuts with him for years and never has he ever messed up. He is truly one of the few hair stylist that cares for his clients.
5 /5