Acceptance Insurance - Kent (OH)

Jared Lange Paul and Sarah are amazing. Truly an agency that cares about people. A short story as to why. Due to relocation I had to change groups. My new agency failed to cancel my policies in a previous state and therefore I continued unknowingly to pay for them. I dont remember how everything transpired but someone reached out to PNI about my coverage though I was under another agency at this time. Instead of just ignoring it Sarah flat out fixed it. She got my money refunded and my policy changes taken care of. That is just 1 of the above and beyond things they did for me. If I ever move back to WA or CA they will be my first call.

Karly Kupferberg Carrie was referred to be me by a friend who had been living in Washington state for a while. As a new resident, Carrie welcomed me and took care of my auto policy needs and supported me when switching vehicles. She is very articulate when I have questions and she is always available! I love working with Carrie because she has helped me acclimate to Washington state and the insurance policies available here.

Donna Bailey The were so very kind and helpful when I had a dispute with my insurance company, and I am forever grateful. ❤ Thank you!!!!

Sebastian Martinez Enrique was awesome to work with, he set me up with the best price super quick, I found out my insurance had dropped me without me knowing and knowing this he set me up with a plan same day. Awesome service, definitely would recommend. Hblan español también!

Gabriel Bradberry Made a payment error late at night, so I sent them an email. They responded promptly with clear directions the next morning. I was able to successfully & immediately fix my mistake. Helpful, prompt & simple! I had a great transaction on the phone with a very helpful and quick representative. They were also funny and nice. The mobile app does need a good deal of work; very quirky and does not show full options for each operation.

Cynthia Mercer Wowsers! The Diaz agency helped me with my auto, homeowners, and life insurance policies. I was so thankful that they offered me life insurance, and even made it a quick and painless process for me. I signed up for auto pay so I can set it and forget it, and they reviewed all of my coverages in a way that made it so easy to understand. Grateful to them for taking their time and not rushing me, and for helping my mom get her policies set up! Best agency ever!

Jonathan Tengbeh Great agency for insurance needs, I highly recommend!

John B Bruce Powell has taken great care of me for over 10 years. Bruce and Pamela work hard for me even though I am known to make some difficult requests now and then. Ive always been happy with the quality from Bruces office.

Paul Starkel Kevin ...Will find & navigate a solution in a difficult situation , straight forward Results..Great Personal ,Business Professionalism outstanding customer Relations Thank you: Kevin