West End Auto - Utica (NY)

Denise Vitiello They really go the extra mile. Loved getting a video so that I was able to see the wear and tear on my tires and brakes. Back in the day, you just trusted- and wasnt always trustworthy. By seeing this- it was obvious that the repairs/replacement parts I needed were actually truly necessary. All staff is just so pleasant and smiling and helpful. I even was able to work while I waited for my service to be complete and had coffee and all the proper outlets and USB ports for phone charging etc. THANK YOU!

Mo W Pat was my service provider & he did a wonderful job fixing & inspecting my car. I needed a new wheel bearing & a few other things done. Not only was the service great, but its also quick. These guys know what theyre doing!

Marla Pugh *THIS REVIEW NO LONGER VALID. BUSINESS UNDER NEW OWNERSHIP. DISREGARD ANY COMMENTS OR REVIEWS PAST 2019* John from J & L is not only the most trustworthy mechanic that this city has but one of the most caring guys in our community. This is not just his business and I have never been treated less than family. They keep their customers in the fronts of their minds with every problem that comes to them. Its nice to have someone you can trust working on your vehicle.

AshleyShockwave72 The team at caliber collision is great. Sam is super helpful, she explained everything so well and walked me through what repairs would take place on my vehicle. Answered any questions I had, definitely helped me feel comfortable about the whole process. My vehicle was in good hands and very happy with the results!! Thank you caliber team!

Timothy Barnes Personally, I was highly impressed with the service I received. Their team was respectful, courteous, and transparent. What more can one reasonably expect? My vehicle received two services: detailing and replacement of tail lights. I was satisfied with both outcomes. Visiting the Maserati dealership in Rochester would likely have resulted in higher costs.

jose rodriguez The best in Utica for car dent removal and painting, plus they accept insurance and much more, a very personal service.

Alex Zawko Did an amazing job fixing the front of my car after an accident. Jerry was extremely helpful and outgoing!

Bas Bruck My car was having some issues and I was told to go to Boehlings because, as my friend who referred me there stated, "I always go there, because they deal with me honestly, and ive never had any issues with them". I decided to take my car to be serviced at Boehlings based on my good friends trustworthy referral. The owner is so nice, he drove me home after I dropped my car off at the shop and was about to order an uber to get home. He said, "No way, dont take an uber. Ill drive you home." I was so impressed at this courtesy. The owner is somewhat quiet and reserved, which might seem rude to people who dont know any better, but let me just say he is far from rude. In fact, he is so sincere and polite. He expressed sincere concern about my issues and gave me honest advice. Plus his prices are fair and not the least bit inflated. My overall experience with Boehlings left a great impression on me and the service was seamless and professional. I would give them 10 out of 10 stars, and will return there the next time my car needs servicing.

Alicia Burke I highly recommend Nextgen for all of your car service needs. I have been doing business with them for over 10 years and they provide top notch service every time. Recently I got a flat tire when I called while on the road, they not only got me right in, but they got me a new tire with tire protection plan. They always make sure that my car is safe to operate and I always leave feeling confident in the repair they have completed. They are transparent with every step of your repair providing real time updates (including pictures) via text and will take the time to answer any questions you may have. If you are looking for a repair shop that is honest and is proud of their work, GO TO NEXTGEN . They are FANTASTIC!

Dan Cavanagh This shop is great. I would highly recommend it to anyone in the area. Matt does a great job explaining the issue, and breaking down what’s needed. I have come here for a number of services, and they’ve been great each time.