S & J Automotive - Utica (NY)

Joshua Benitez Really friendly and great customer service! Passed by here after my regular repair shop wouldn’t take me in for a quick engine light.. they took me right in and told me what the code might be.. will definitely be taking my business here!!

Dan Cavanagh This shop is great. I would highly recommend it to anyone in the area. Matt does a great job explaining the issue, and breaking down what’s needed. I have come here for a number of services, and they’ve been great each time.

Mo W Pat was my service provider & he did a wonderful job fixing & inspecting my car. I needed a new wheel bearing & a few other things done. Not only was the service great, but its also quick. These guys know what theyre doing!

Timothy Barnes Personally, I was highly impressed with the service I received. Their team was respectful, courteous, and transparent. What more can one reasonably expect? My vehicle received two services: detailing and replacement of tail lights. I was satisfied with both outcomes. Visiting the Maserati dealership in Rochester would likely have resulted in higher costs.

Marla Pugh *THIS REVIEW NO LONGER VALID. BUSINESS UNDER NEW OWNERSHIP. DISREGARD ANY COMMENTS OR REVIEWS PAST 2019* John from J & L is not only the most trustworthy mechanic that this city has but one of the most caring guys in our community. This is not just his business and I have never been treated less than family. They keep their customers in the fronts of their minds with every problem that comes to them. Its nice to have someone you can trust working on your vehicle.

Abasin Barakzai Brought the car to them because dealer overcharged my Toyota rav4 for repair. Got my car fix properly and fixed in couple days, highly recommended for diagnostic. Experienced technician

Darryl Miller Was a nice guy. Took $175 in one dollar bills with a smile to get my friends truck out of impound

C C I was quoted 200 to 300 for my back brake pads and one rotors thay was insane since i knew the parts for my car were not that much so I called and he only charges me $80 for labor and my oarts were 100 dollars will come again . it great to finally meet someome who is not teyimg to break you

Denise Vitiello They really go the extra mile. Loved getting a video so that I was able to see the wear and tear on my tires and brakes. Back in the day, you just trusted- and wasnt always trustworthy. By seeing this- it was obvious that the repairs/replacement parts I needed were actually truly necessary. All staff is just so pleasant and smiling and helpful. I even was able to work while I waited for my service to be complete and had coffee and all the proper outlets and USB ports for phone charging etc. THANK YOU!

Raymond Risucci Edit: I wasnt confused, I clearly understood what was said. Mike called me yesterday and asked if i was coming in to pick up my car if not he would have it towed. First sentence. No prior conversation or warning. I brought the car there last week for a repair estimate $7k, the quote took them a couple days no big deal. I left The car there for a few additional days while waiting for the insurance company to give them the go ahead to fix it. We are talking Thursday to Tuesday. It’s wild to think this employees first response is to threaten a client of the business. It just shows poor management and no leadership at that business. Apparently Mike is the manager so it’s obvious there will be no correction to his unprofessional behavior. I bought my last 3 vehicles at dons ford, never again.