RUSSIAN MANICURE ZORI NAILS - New York (NY)

1 /5 Lena Rusu: As a regular customer, I have always appreciated the quality of service provided by the team. Recently, I booked a Russian manicure appointment at 6 PM, and while the technician, Ksenia, was friendly, I felt that the service was rushed due to the timing. As a result, the attention to detail that I usually expect was not fully met. Although the initial look of my manicure was appealing, I left the salon for my $135 investment with reservations. Unfortunately, just two days later, I noticed that the gel color had chipped. This was disappointing, especially given the premium price for the service and my anticipation of a long-lasting manicure. When I expressed my concerns to the salon management, they responded professionally and offered a solution. They invited me to return after my vacation, providing a $20 discount on my next visit, with the HOPE that the next manicure would hold up better. I will not be returning back here, and their approach to my feedback has been called "professional quality". Attaching photos of the "Well done job by technician Ksenia".

5 /5 Hiba Yosopov: I got a Russian manicure done with Irina and had a great experience :) First, shes super helpful and professional when it came to picking out the nail shape and color. Second, she gave me options on what we can do with my broken nails and also what I should do/not do for future when it comes to the length of my nails. Third, She worked so meticulously and paid attention to every detail, I am extremely happy with how my nails turned out, and I cant wait to be back in a few weeks.

5 /5 Laura Von der Heyde: In an attempt to grow out my nails, I went to Zori for their Russian gel manicure. It’s now been almost a year and I return about every 5 weeks - my nails have never been healthier. I’ve seen an array of technicians, each of which i have been impressed by their quality and professionalism. I highly recommend them.

5 /5 Hali Riley: EDIT: Adding a text from the salon. They have offered to make it right. I am too much of an anxious person to return though I appreciate their offer. It seems they generally do beautiful work, it just wasnt my experience. Very professional. Thank you. --- My first and probably last Russian manicure. Its my birthday and I wanted to treat myself. The polish didnt even have enough coats to cover the whites of my nails and as you can see theres still dirt under them. Very disappointed.

2 /5 naomikateri: I came here because I loved the instagram and I needed something special for a work gala where I am receiving an award. I arrived on time and showed the technician exactly what I was looking for (brown cat eye) and she sat me down and used a cat eye color completely different from what I showed. She also cut my fingers twice while filing my nails. I gave her a second option of French gloss and matte base with brown which she also did not seem to understand.. I ended up with matte brown nails, which is not at all what I was looking for, for the gala. after giving up on the manicure I asked for a matching dark brown (very basic color) on my toes which they did not have. I ended up leaving to find another salon to do the pedicure and fix the manicure.