Oriskany Garage Tire & Auto Service - Utica (NY)

1 /5 Isabella Moo: In May, I brought my vehicle to Oriskany Garage while I was living in Utica, to have both the intake and exhaust VVT solenoids replaced. At the time, my husband was deployed in the Middle East, and I relied solely on this shop to handle the repair professionally and thoroughly. Just a few months later, I’m now living at Fort Drum, and the same issue has returned — the P0014 code is back, and I’m now experiencing additional serious problems: the engine shuts off while driving, there’s a loss of power, and the ABS system is malfunctioning. This is not only frustrating, but also unsafe. I’m now concerned about the reliability of the work performed, especially since the car is no longer safe to drive and I’m hours away. I trusted Oriskany Garage to do quality work with dependable parts, and I’m disappointed to be facing potentially costly and dangerous consequences for a repair I already paid for just a few months ago. I’m not writing this to be harsh, but to express my deep disappointment as a military spouse who relied on this service during a deployment, and in hopes that Oriskany Garage will take accountability and be willing to review the situation fairly. A willingness to stand behind their work — especially when it affects customer safety — would be appreciated and go a long way toward restoring confidence.

5 /5 Lillian Greybeck: Easy to set up oil change. When I called I felt my car was running a bit rough, after a 4.5 day 2700 mile trip. Price is on par for a full synthetic. I was able to ask for the state inspection when I got there, since I forgot to call and ask after I had set up my oil change. Super easy and they got me all taken care of. Ive never not used a Mazda shop, except for body work. I will absolutely continue coming here for everything my car needs. I was a waiter and it took right about an hour, which is "express lube" times for me. I also just moved from the other side of the country and these peeps have set me at ease knowing I have a very reliable place for vehicle service. This was for a 2015 Mazda 3 2.5i

5 /5 Payton Zebda: Customer service is out of this world. I appreciate people who talk to you like youre human. Plus, theyre honest, fast and thorough. Ive had my brakes done there twice, both experiences have been great.

5 /5 Elizabeth Wells: Lucky enough to only need routine maintenance past few years on my vehicles so I had been using my Subaru dealer. Went to a chain shop for what I thought was a quick inspection. My car failed. Brakes and control arms needed to be replaced. Quoted me $2k. I believed the work needed to be done but knew I wanted Oriskany Garage to do the work. Their reputation was one I could trust. They got me right in. That day they called me and told me the control arms were ok. They had pictures to show me and told me they did not need to be replaced. Then, they did my brake job for less than I was quoted from the chain store. When I picked up, the owner came out and introduced himself just to thank me for choosing their business! They made me feel valued as a customer and I now trust them completely. Can’t say enough good things about my experience.

5 /5 John Diezel: Oriskany Garage does great professional work. Has great customers service, and always make sure everything is done correctly and all concerns are resolved. The have a great team, starting with the owner who does an amazing job leading his team. Thank you for all the services that you provide!