Norms Auto Repair - Poughkeepsie (NY)

Chris Cullen I had the unfortunate experience of a deer jumping in front of my car and ruining the front of the body. Tom worked with me and insured the repair of my car, not only with replacement parts but with some aftermarket parts I provided. Him and his techs did a superb job at fitting everything back and making my car driveable again like nothing ever happened. The price wasnt too bad either, but I wont say its cheap work. I think the outcome was very fair, and Ill likely have more work done in the future.

Bonnie Brill We took our vehicle to this facility recently due to a concern over a possible issue with some motor mounts. We originally changed 2 of the mounts but were concerned that all 4 needed doing so we scheduled to have the two remaining ones done. Upon entering for our appointment we were greeted by a welcoming committee of 2 beautiful & friendly dogs (We could see returning here just for some emotional therapy from these 2 love bugs). The mechanic looked at it & reported everything was fine & that being its a handicapped accessible vehicle is the reason the dynamics of the engine mounting were purposely changed to accommodate the modifications. We were impressed with the honesty and time he took to explain everything to us & that when it came time to pay the bill he said dont worry about it. This place has made me a customer for life. Very friendly. I highly recommend this place. On a final note. We struggled with wanting to give them 5 stars but the entrance is not totally accessible for all wheelchair users (particularly those with weak upper body strength or in a power wheelchair). If they correct this issue we will change them to 5 stars. Update 8-16-24: TRC is now fully accessible after their recent modification to the entryway. Thank you TRC.

Tim Sturges Unbelievably awesome mechanic! I’m jealous of those in this community who can come here regularly, but I was on a road trip with my family when our alternator failed. Jay and his team had availability. We arrived a couple hours before closing, and once they were sure they could get the part in time, they went to work and stayed late to finish it, saving us from having to rent a car and come back to pick it up in the middle of our trip! Oh, and the price was absolutely fair. The owner Jay seemed genuinely delighted to be helping us. 5 stars is not enough, I’d give them 10 if I could.

D Shacks Ian and Paris are excellent mechanics with very positive attitudes and work skills. I would recommend them anytime for vehicle services. They have helped me out on different occasions repairing my jeep to excellent condition after hitting a deer.

Aj Babroski Great staff , very informative, great prices all done in a timely fashion,

joel strock From beginning (helping me with my car I totalled) right through to quickly determining the damages of my new-to-me car with which I hit a deer nine days after buying, and getting the car beautifully repaired, New Country made sure I had correct expectations; then they exceeded them with fast, superlative service. They even returned my rental for me. But the real topper is that they installed the new window deflectors I bought for, but never installed on my previous Forester. Every person in that office is on top of her/his game, personable, helpful, effective and kind. Im so glad I have my car back! Thank you, New Country!

Anthony Genti This was my 2nd visit to Foreign Car Specialists. Lisa and James are easy to work with and getting an appointment is not difficult. They thoroughly go over the Car, and then we prioritize what work to do first and what can wait for a future visit. My car is 36 years old, so theres many items that need attention. As a "Car enthusiast "I really feel comfortable doing business with Foreign Car Specialists.

Monique Tranchina Did business with Gormans Garage twice for u-haul, both times vans were immaculate and ready for use. Professional and went out of his way to ask if there was anything else needed for pick-up and drop-off process. Communication is great and friendly. Excellence in service.

Danny Lobo Traveled from Maine, needed an emergency oil change. The oil signal came on the dashboard. They fixed me right up without questions. They speak Arabic and were as friendly and professional as can be. The space gave the energy of being very reliable and honest service. If I lived in the area I would be a regular here. Thank you for your service.