New York Pro Nails - Rochester (NY)

1 /5 Nerpa Derpa: I leave this 1-star review to inform, not to judge. My nail experience was fine; the people were kind and my pedicure looks great. However, when I was placed in the nail drying station, I couldn’t help but notice the conditions the turtle’s above me were living in. There was black mold growing on the inlay of the tanks, the water was filthy, and the little guys didn’t have enough heat or light to go around. One turtle in particular had no heat lamp whatsoever and it sat aimlessly walking a 1 inch perimeter of a small fish bowl. Watching the turtles as my nails dried, I was distraught. If this could get the attention of the owners of the salon, I would tell them to have their turtles adopted and opt for a large fish tank instead (it’s more affordable food-wise and you can have a variety of pretty fish on display). I hate to go full on animal rights representative, but jeez, I felt for those turtles. Have a nice day.

5 /5 Samantha Fragassi: First time visiting and I will be back! It was my first time getting the powder manicure and it turned out great. My technician was very nice and polite and the wait was relatively quick for a Saturday! My manicure lasted about 4 weeks.

5 /5 Jacqueline Parks: I have been going here for years for pedicures and I love their work. Always friendly and remember their customers and take good care of them

4 /5 Michelle Nicholson: Love this place... They do a great job. Love the Gel Pedi -last forever... No chipping! Clean open space masked and felt comfortable there. Pedi chairs are massage ones.

1 /5 Lauren Titus: My sister, myself and my daughter who is 10 came for pedicures. They denied my daughter and said they did not do kid pedicures because she was too short (she is not, we regularly get pedicures) I explained this and was met with an aggressive “no kids” and i continued to push back and another employee gladly set my daughter up and said they have basic pedicures. They up-charged us throughout the entire experience. A flower design costs 10.00. Removal of old nail polish apparently costs 5.00. Website is not in English and was unable to price check any services. I would not recommend for children, even “older” kids. There was one out of the 4 people that even spoke to us, or acknowledged my daughter. Not a good experience, and service is not worth the little charges they throw in when you’re literally foot deep in water.