Masellos Auto Service - Syracuse (NY)

Paul Bouffard Lous car care was highly recommended to me after ever so recently moving to upstate NY. My 2006 Cadillac XLR needed some upgraded items under the hood as well as under the car and it was 1st class service by professionals. I am totally impressed with their service and quality of true care in their work-someting that is so hard to find today. PAUL

Mike Cathcart Great mechanic who wont sell you things you dont need. Always have a good experience here.

Cassandra Cherebin Great experience with Canettas. I was referred by my coworker there and needed to get a few things done, including an unidentified knocking sound repair. I dropped the car off Monday evening [they have a drop-box for those who may need to come after they close; like myself!] for my Tuesday appointment. I had a call by 9am Tuesday with the issue and a full estimate, which was lower than I was anticipating spending. They had my car ready to go before 2pm that same day. Awesome front-end service as well! Very friendly and trustworthy family run business! Will absolutely be bringing all future business there!

Ryan Dugan Nick and Richard are two of the most friendly, and knowledged mechanics I’ve come in contact with. I’ve come by a few times to have my car serviced, and each time Ive had awesome interactions with them. They’ve given me fair pricing on my exhaust, and tires. 10/10 recommend.

Lisa Jawork I cannot say enough about this family run business!! Mohamed and his team did an amazing job. A bit of background: My car overheated while driving home on the turnpike in NY to Ohio, on a Sunday. I called my insurance company to get a tow - 1.5hrs later they indicate that is a restricted zone and to call state trooper. I wound up calling the nearest Pep Boys where I had planned on taking it to see if they offered tow service, which they did and it would have been nice if they offered that on my first call with them. Needless to say got dropped into another queue - now worried that it was approaching 3pm on a Sunday and most repair shops would not likely service me the same day. I then found this repair shop that was open until 7pm. I called, explained my issue he indicated to bring the car in and he could work on it. The (independent tow truck company I found through the Warners gas attendant) was curious why I chose this shop out of the others. I said, I need to get home yet today, and they were willing to work on it on a Sunday. Mohamed and his family team treated me so kind, he quickly assessed the issue (water pump completely broken), quoted me a price, and went to work. It was a Very fair price and they even went the extra step to check my oil and give me an oil change at a small price and fix my darn dashboard light from being forever on! It goes to show that no matter where in the world you are, regardless of neighborhood, income, nationality etc.... There are truly good people/mechanics in the world. I just now need to find someone closer to my home in Ohio! Thank you Mohamed and Family - you are the best. Lisa

June Cordero I bought a 2019 Jeep Compass trail hawk edition from mike and was VERY satisfied with the professional service. I would HIGHLY recommend guys auto to everyone looking for great service without being pushy.

Sarah Michele I have taken my car here a couple times and they always do fantastic work. I was driving my car a hour away before to someone I could trust until i tried walt’s and they truly are there for their customers. if you’re a woman and trying to find a reliable shop that won’t try and screw you over because you’re a woman, this is it. they truly just want to give you the best service and make sure you leave happy. HIGHLY RECOMMEND. also huge shout out to Larry for taking care of me after i recently got into an accident. he empathized with me and truly helped someone in an awful situation. I didn’t cry when i crashed my car, but i did cry at the kindness of him and helping me through it all.

Jessica Sanchez Excellent diesel mechanic. He fixed my truck and did an outstanding job. It’s hard to find a skilled and honest diesel mechanic. He is knowledgeable, professional, and fast. He diagnosed the issue quickly, explained the repairs clearly, and got my truck running like new. If you need a trustworthy diesel mechanic who knows what he’s doing, I highly recommend him.

Chris Edwards Very good service Im satisfied with the work done on my car

Natasha Marrero - Keppis Came all the way from NYC. Great auto repair. Mechanic is educated and knows what he’s doing. Customer service is great as well. 10/10