Latif Abdul MD - Watertown (NY)

Vreatt Tammy Ive been to Samaritan more than once. Ive had no problems with the people working there. I was there in July of this year, for dehydration. The doctor was very nice & so were the nurses. They also did a CT Scan that night & the tech was great. Thanks to the doctor I saw that night, I got neurology appointment for Syracuse taken care of. I did go by ambulance that night, & had to wait in the waiting room. That was not a problem. I was given IV fluids & sent home. Have not had a problem since. Everyone was very nice. I was seen I the morning hours of Christmas morning 2024. I was treated nicely. Saw a MD for the second time not some PA. They told me they couldn’t find what the problem was but that I needed to see a Neurologist. They also proved that I’m not diabetic. I have no problem going to SMC.

Nancy My 17 yr old son sustained a concussion during a soccer game in Sept. Each visit we had with Dr. Jayne was extremely thorough and comprehensive. But more importantly we felt cared for and made a priority by the Dr.. Detailed time and care went into each examination, referrals, and established plans for his recovery. Dr. Jayne genuinely cares about her patients and their well-being. Every encounter we have ever had in the past 5 years from the NoCo school based clinic staff, P.A. Shelby Scordo, receptionist, pediatric nurses, and Dr. Jayne has been impeccable. Cant begin to thank everyone at NoCo enough for all they have done for my children over the years.

Tanya Gillett Im so glad I chose this practice! The entire staff was friendly and helpful, from the receptionist to the nurse, making the “new patient” experience very smooth. Dr. Mauger was incredibly welcoming and took the time to really listen to my concerns!

Donna Eisenhauer I have never had a problem with this group. Dr White is an exceptional physician & very caring. He takes the time to listen to you, go over your problems and medications. The nurses, lab techs and office staff are always courteous and professional. Office staff

Karly Geerholt Fast and friendly staff. I was in and out within a couple minutes.

Shelby Brand Unprofessional staff and insane wait times. The waiting area has very loud music playing and is very bright-not conducive to those coming in with light/noise sensitivity. This is my second experience here within the last 2 years (one as a patient and one as a caregiver) and I’m astounded each time regarding the overall lack of care of patients. I feel like after hour 2 of waiting, a little communication about how much longer they anticipate would go a long way. I highly recommend driving outside of town to other emergency rooms.

Amanda Garcia Absolutely HORRIBLE Office - ZERO instead of a One 1) "No show" fee for an appointment that I didnt make. When I first starting going to this practice, they did not make appointments on my behalf. However, somewhere along the way they started making appointments for me when the doctor had to cancel. I spoke with the staff numerous times and asked, told, even BEGGED them to stop making appointments for me because I canNOT make them. They ignored me every single time. This culminated in December with them changing an appointment and because I wasnt able to check my voice messages (due to several factors including a death in the family), I didnt know the appointment was changed. So, I show up on my appointment date. They tell me they changed the appointment, only left me a voicemail, and now they are CHARGING ME a no show fee for an appointment that I didnt know about, nor did I agree to after specifically BEGGING them to stop making appointments for me. 2) Horrible communication - The office does not have a patient portal, does not send text messages, doesnt mail letters, they ONLY communicate via phone calls. So, if there is an issue with a voicemail, I wont know why they called. The office manager who is refusing to cancel the "no show" fee (for the appointment I didnt know about or agree to) is only there M - Th 8 - 3. I am unable to make calls during those hours because of my job. I cannot make calls until after 330. So, now I dont have ANY way to try to resolve this issue. 3) Constantly Rescheduling Appointments - I was required to make appointments at least 6 months in advance and just about every single appointment was changed because the doctor changed the schedule. So, I never actually knew when my appointments would be and the last time I was there, they told me they were going to cancel me as a patient for changing so many appointments...that the DOCTOR kept changing. 4) The last time I was there (for the appointment that was changed) I saw a paper on the door that said something along the lines of "if patients were disrespectful to office staff, there would be a particular kind of consequence (I dont remember what it was)", and I thought to myself that there must be an issue with people being disrespectful. What I did NOT expect was that the office staff member that I spoke with started the issue with ME, I did not start the problem with her. She got short, snippy, and was flat out disrespectful blaming me for things that the office did. 5) Lengthy wait times - The doctor I saw was late ALL THE TIME. There were so many appointments (even virtual) where I waited 40 minutes or more to be called back or for the doctor to get on the appointment. So, I started making my appointments as early as possible and the doctor STILL couldnt see me on time. Next, Ill be filing complaints with the NYS DOH and Attorney General because of these charges.

Denise Parker Ive been going to Animal Doctors since my cats were 4 weeks old so when my 13 year old male cat was sick, they took him in and gave not only me but my cat the best care that they could, unfortunately I had to make the selfless decision to let him go.

Valerie DAmbrosio Take my 3 dogs, my goats, and I had a kitten go here. She has since passed. Great place to take your pets. I have seen most of the Drs there. They are very helpful and work with you.

Linda Loran I found the Samaritan Family Health Center in Clayton, NY to being an excellent facility. Efficient, friendly, caring staff. Each and every staff member made you feel special and showed great concern for your health problems. I am so thankful for their care and attention.