HealthAlliance Hospital Marys Avenue - Kingston (NY)

5 /5 Elizabeth Wilding Murphy: I was treated with kindness and respect by all the staff, and the doctor was extremely thorough with a wonderful caring bedside manner. The nurses were cool and funny and told good stories. I felt so taken care of and was made to be totally comfortable and put at ease throughout the process. Thank you to the wonderful nurses Nicole, Melissa and doctor Wolstein.

1 /5 Radine Couture: During my moms short stay here, we encountered many kind, caring, and knowledgeable staff. The problem is that there is absolutely no teamwork. The Drs and nurses do not communicate well with each other. You cannot give great care to patients unless you are on the same page. I have never written a review before, but felt it was necessary. I dont believe this is a bad place, I just think they dont run smoothly and because of that, patients and their families are left feeling overwhelmed, helpless and aggravated.

2 /5 Char Zook: I admitted myself to the ER for chest pain. I was treated with respect and promptness by all of the staff and Nurses. However the doctor (a young man whose name i dont recall) was very rude. He entered the room while i was still with the nurse and fully interupted her midsentence without acknowledging her. Proceeded to dismiss my concerns and literally told me i was healthy, while holding the 6 months of evidence proving otherwise

1 /5 Kat Forge: Came in via ambulance due to severe vomiting and got put into a room , the tech I had came in and she was an angel no complaints about her! However the nurse practitioner basically judged me and assumed I was a drug user just because I wasn’t feeling good enough to do bloodwork IN THAT MOMENT because I pass out every time, in which I stated to her “can I just wait a few minutes and see how I feel”. She said to me “okay so i won’t be doing anything or giving you anything not even fluids without bloodwork” and told me I’ll be refusing my own care and then basically told me to just leave because she won’t be doing anything for me. Honestly I felt stereotyped and I’m even considering suing for medical malpractice. Most definitely will never come back here, I’d rather wait 17 hours at vassar, at least care would be provided at some point.

1 /5 Tatiana Verna: This hospital is horrible. My grandfather was practically neglected unless my family was there and even with that was a problem. My grandfather was left uncared for, unfed, nearly poisoned all the way till his dying days. The staff has no compassion nor don’t care about the patient only the money that insurance gives. My family drove nearly an hour in bad and decent weather to see my grandfather and give him so T.L.C and we were told everyday we can’t see him even though a doctor and nurse spoke to him on the first day he was there to confirm that his three children and grandchildren are allowed and wanted to see him. The front receptionist (older white lady) yelled at my mom and myself as if we have no right to be there. This hospital never cared to listen even when we spoke to patient advocate it was a hassle to get to her (Allison) she called and her “update” after days of calling nearly a month later, the lost and unfinding of the proxy paperwork is not on them was our fault for not having a copy and can’t find the nurses. This hospital care needs to be investigated. Proxy paper work magically found one day and then the next day lost and undiscovered. They allowed my grandfather go days without food. I have proof that he was well aware and eating so I don’t care. This is my review on the horrible inconvenience caused during the care of my grandfather. There’re were some good nurses there but not enough to forget about the nightmare that was experienced. I hope state investigates the care provided by this hospital because I’m beyond disgusted and fearful for other patients care.