Drs Olsen, Napolitano and Cangialosi - Staten Island (NY)

5 /5 Someone Else: A lovely group of dental professionals. Communication was clear and frequent prior to my arrival. The entire facility is clean, well lit and spacious. Care and comfort that are truly unmatched on the island. If you need your wisdom tooth out ASAP, it would be unwise to look elsewhere :)

5 /5 Amber Haider: I had my first appointment with Dr. Napolitano and Jenna. They were extremely caring about my comfort. Talked me through what was going on and what work was being performed. Its a great practice as they work with you on everything and are extremely caring about their patients. Highly recommend them.

1 /5 Elizabeth Manning: I went to this office a few years ago when my previous life-long dentists office was no longer taking my insurance. It was post-COVID and I was told I had 7 cavities. I was absolutely shocked and mortified, but trusted they did the right thing, and I must have been negligent missing appointments. I allowed the to fill 7 cavities over 2 appointments, with one filling being misshapen and when I floss I cant get the floss back out by pulling up, it get stuck. I mentioned this to the dentist and she basically said to leave it and its better that way, less chance of food getting stuck. Eventually my insurance was accepted by my initial dentist again. I had them send over the X-Rays and was told "I see no sign of 7 cavities". Ive never been afraid of the dentist in my life, and that office now has me petrified that a professional would intentionally mess up my teeth with fillings. I am now getting the messed up filling fixed.

4 /5 Lisa Lugo: Good dentist and good dental assistant. The experience below was prior to the office manager, Sophia correcting the errors in the paperwork and refunding part of my fee for a clerical error on their end. I am highly recommending them for prompt, professional attention to complaints and good dental work. I believe Sophia, office manager will tighten up the problems and make good on any issues that you might have. Was given invoice with name same as my husband but for an address 93 miles away for work done on my mouth, I did not use insurance but paid on a credit card. I insisted upon a receipt in my name and was refused by the strawberry blonde receptionist. To defend her giving me a false receipt she claimed that families are billed together under one account which is preposterous for one and illegitimate on account of an address neither of us have ever lived. She also read out loud my own husband’s social security number in full earshot of patients in the waiting room. Also tried to book me for two additional fillings that didn’t exist in my treatment plan. Perhaps they belong to the stranger in Port Jervis with whom she has the records co-mingled. Unapologetic for an obvious mistake and insensitive to the fact that some kind of identity theft/computer error has occurred. As a nurse if I handed a patient records in the name of someone else, I would be hit with a hippa violation which all support staff are supposed to be aware of as well, Not pleased at all with the public broadcasting of my husband’s social security number in a day and age when identity theft is rampant. To add insult to injury, the woman repeatedly asked me if my husband and I lived at the address in Port Jervis. I’m in the same Great Kills home for twenty one years. Retraining is needed by support staff to verify who they are treating and that the records are properly kept. That being said I could not be happier about my dental work despite disagreeing with an extra last minute charge that appears to have been added after I paid in full in advance of my dental work on the initial visit. I believe that I was billed twice for exam and X-rays because my first receipt includes those charges. Teeth feel good but I don’t like the particular person I dealt with. She was the only one with a refusal to concede that an error was made and would not correct the mistake or give me recourse to get my records printed out in my own name with my proper address. I have written to the billing department for documentation purposes of the error and I’m hoping they will do the right thing and correct my records to reflect the proper name and address data. Again I am appreciative of the same day care that was provided by the dentists as I was in utter agony. This is not at all a reflection on the dentist and dental assistant who worked skillfully to provide an emergency root canal. Frankly, I would go back to the same dentist tomorrow despite the disrespect of the lady in the front based on the relatively painless root canal procedure. Hands down the best dentist I ever had.

5 /5 Christina Delgado: NYC expertise in SI!!! I’m beyond obsessed with my new smile. I got veneers done with Dr Cangialosi and I could not be happier. My results are stunning . Her professionalism and skills are top tier. The dental hygienists are spectacular and Christine the patient coordinator is so helpful !!! This office makes going to the dentist the most pleasant experience !!!