Collision Center - Ithaca (NY)

Brian Harrington Have gone here a couple of times for inspections and once for a repair to a Honda Pilot. Good service at fair price. Bridget, the customer service rep is always very helpful and polite.

Kailee Giroux Travis is absolutely amazing! I recommend him and brake away to anyone who needs help when it comes to brakes/rotors or just any car issue that they can do! His customer service is amazing and he’s beyond helpful. Can’t beat the prices either, unlike shops this place isn’t out to take your money. I will be going back to them whenever I need something done. He came right to me and went above and beyond to help me fix the issue at hand.

Michelle Barrett Great people! Love my CRV!

Jack Miller Had a dent and scratch on car a few years ago, came in had it fixed fast and at a great price! Would definitely go again.

J Gleason Good work at a reasonable price and very helpfull too.

Chiraag Bhadana Came here for getting my first service last month for a simple oil change, tire rotation and some minor fender bender fixes - and while was initially put off by some miscommunication on my vehicles parts (I was called in and told everything was there and the right parts weren’t which was inconvenient for me), Bobby put all that to bed and kept in clear and constant communication with me in terms of when the parts would arrive. He also offered to pick up / drop my vehicle off during a regular work day which was of great help. Bobby exemplifies what customer service is all about and has gained a lifetime customer - will be taking my Subaru here for service for years to come (as long as Bobby is around :))

Joey VanOstrand These folks are the GREATEST! Excellent work, VERY fair and reasonable pricing. Friendly, helpful, knowledgeable, and most importantly, HONEST staff. I wont go anywhere else!

Ithaca Carshare We truly couldnt do it all without Dianes Downtown! They are friendly, reliable, honest, have fair prices, and do everything they can to get Ithaca Carshares fleet back out on the road and available for our 1300 members as quickly as possible. We cant recommend them enough.

Devyn Barry Always been treated well, fairly, the work is done on schedule, they work on my old dirty banged up Volvo, and they even help me with dumb questions I have on the phone. Knowledgeable, friendly, experienced mechanics. They dont try to upcharge you for extra work, but will tell you what your car needs. Thankful to have these guys around to trust with my vehicle. Have been a customer for nearly 10 years and will continue to be for life at this rate (as long as I own a Volvo).