Childs Automotive - Saratoga Springs (NY)

Leon K Andrew you’re the man! All I can say you done an excellent job. Costumer service is to the T. You make me feel comfortable and stressed free. There’s no other shop in the area that will allow you to see the process of the work, I will thank you for that. You make me feel like we know each other’s for year but I was just a first time customer. I thank you very much for a job well done.

Ellen Schultz This is a great car repair company. Very helpful, no hard sells, reasonable prices. Also, ready when you arrive for appointment. Compared to others in the area, this is far better service.

Kenneth L Hooker Ive been going to these guys for years. Theyre very good. Theyre very honest. Theyre very reasonable with the pricing. Unfortunately, they are very popular and it may take you week or so to get in for service, but its worth the wait!!

Larry Migliozzi My brakes sounded a little funny after my car had sat idle for the winter. Took it in for an inspection, and was told everything was fine, that the car probably needed to be run awhile. Gave me the thicknesses on my pads as reassurance. Dennis, at the front desk was excellent.

Vanessa Liegeot Jeremy did a great job! He came highly recommended by a coworker of mine and now I highly recommend him!

Jennifer Krohn UPDATE: Zack the location manager made it right. I don’t want to remove the initial review but updated the grade. If you value your time this is a terrible place to take your car. Everyone has a bad day but TWICE I have brought this car to an appointment for a job I was told would take a couple of hours that was not completed on the day promised and I wound up having services that I did not even go there for. Today is Mother’s Day. A 9:00am oil change/tire rotation became a partial strut replacement and an oil change that was not partially finished until 4:30pm. The first time I had a appointment for install of tires that turned into a break job and the tires weren’t even there (withheld that truth) and I had to bring it back a second time for that. The cake is that they also upcharge the parts. The struts they just replaced are $250 yet I walked out with my car in worse shape than it was when I arrived with an over $800 bill and they expect me to pay more because they didn’t replace the top of the strut which was why it supposedly is making the noise. It all seems very much like a complete scam that they want to use to bilk me out of more time and money. It wasn’t just me. I saw other people going through some crap but when he told me about the struts and said it would add an hour and a half I tried to postpone the service for another time as I reiterate ITS MOTHERS DAY and all day long they just kept promising it will be a little bit longer. HONESTY would be nice. Being busy is understandable but lying about how long it will take so you can keep me on the hook to extract more cash is an effective way to end our relationship. Fool me once shame on you, fool me twice shame on me.

Brittany Macfie Stewart was very nice. I was trying to get parts for my mom and was unsure of what kind of engine she had. He was willing to write down her name and work with her later on!