Tim Hubbard I was a CHF patient for four years at this location until December 3, 2024. In the four years as a patient, I had three different cardiologists. The first two cardiologists left the practice for personal reasons. My scheduled appointment in September 2024, was canceled due to the lack of an available physician. The appointment was scheduled again for December 3. When I arrived for my 2:30 PM appointment, I was checked in and waited an hour and a half. Other patients came and were called back to see their providers and left. I asked why I was waiting so long and the front desk assistant said, “this is crazy, I don’t know what happened.” She left the desk for five minutes and came back and tried to schedule yet another appointment for the following week. The following day, the clinic reported me as a “no-show“ and started a string of harassing phone calls to try to get me to reschedule. As far as I know, they have dishonestly billed my insurance for the so-called no-show. There was no apology given. It is quite clear that they do not put their patients first as they consistently failed to provide me with consistent and professional care.
2 /5
