1 /5 Mayra I. Medina: If you have exotic animals, dont come here. The assistant vet held our baby bird around the neck so tight to the point where she was visibly suffocating. Now, its expected for birds to pant a little when they are scared. But they are always full breaths. Mine was gasping for air and very little air was going in her lungs, as evidenced by her tummy only expanding slightly with air despite her hasty breaths.
They are also liars. There were two ladies attending to my bird, one the lead vet, and the other the assistant. One of them asked under their breath if something was normal about my baby. But the beak trimmer was so loud, neither me or my kid could quite parse out the details. So we innocently asked, "is WHAT normal about her?" And they just acted dumb and refused to answer the question.
Credit where credit is due, the nails were done properly, and its possible we were informed of some medical advice regarding the amount her beak should be trimmed (requires my own independent research), but even then the assistant didnt even know a birds typical diet! And they lied.
In conclusion, they are hard to trust, both in knowledge and in ethics, and have the potential of mishandling your animal so poorly that they can hardly breathe, despite (potentially!) having some anatomical knowledge. Would give zero stars if I could. But perhaps they arent so bad with dogs and cats. I saw a few dogs come out the office and they looked content.
