CareMount Medical - Carmel Hamlet (NY)

Margo McGovern-Singleton When There today for the First time The Staff was so nice & the place is so Pretty makes u feel very comfortable. Doctor Vega was a Pleasure to meet & easy to speak to. She will definitely be my Primary Care Doctor & I would recommend this place to many people. Thanks to the Staff for being so nice & Welcoming

IF I WERE HEDWIG Carmel, NY location. Very clean place. My mother’s needs were quickly addressed. Very able young doctor and helpful staff. Although I have observation: my mom lives in local senior apartments where very few people use smart phones since they are not very visible and loud enough for old people use. Majority owns flip phones with big buttons. As is the case, I cannot believe they can complete the online registration at your outfit. However much I praised today’s service, I cannot see older people getting treated here unless accompanied by some family member willing to register them online.

D R Outstanding! The two security guys made me smile as I walked in to an empty waiting room. I was taken into my own private room 5 min later. When a nurse promptly came in to go over my reason for the visit. 5 to 10 min later, a doctor came in and let me explain everything. He ordered thorough testing, blood work, catscan and gave me an estimate of how long it would take to get the results. The radiology department staff were so friendly! They explained everything and got me a warm blanket. The bloodwork and IV were seamless! I dont even have a mark on my arm today. Putnam will def be our go to ER in the future.

Junior A Very helpful front desk and amazing doctor. Went above and beyond with care and helping with administrative work that they did not have to take time out of their schedule to do. Would recommend to anyone to visit this location. Receptionist went the extra mile during her lunch break to assist me as a walk in.

Brenda Moon Dr Kozicz is caring, attentive, a great listener, & excellent diagnostician!! Im grateful for her! Wendy in this office is also a gem!

Ana V I find it terribly infuriating to have medical facilities impose name changes on patients after mergers or buy outs. I’ve been with CareMount since it was MtKiscoMedialGroup (MKMG) then CareMount. Now it’s optum! These business transactions are a reminder of the business model that should not exist within healthcare. What a disgrace. Keep patients out if your business decisions & quit changing office names! Optum is awful! Not just the name- since taking over, the quality has been awful-longer waits on the phone, poor customer service. Hopefully universal healthcare arrives in the US and merged and acquired practices are dissolved.

Michael Ward Words cannot express my appreciation with the care my wife is receiving at the wound clinic. From the receptionist Jody to the nurses, especially Tina and of course Dr Adam the level of care has been extraordinary! Should the need arise I highly recommend you take your loved one to this wonderful center. Should you come in during the covid-19 pandemic, you should expect some difficulty with registration! Dont let that dissuade you persevere and you will not be disappointed!!!

TactiGal Inc. I typically am not one to write reviews although I generally looked to them when doing my own research. So I figured it was important to share my impressions. I must say, this facility has the most caring, patient and compassionate staff I have ever seen and with consistency. They are thorough and readily available to answer questions and help explain benefits. This is especially important for new patients. My spouse is a veteran and seeing how valued he is and how the staff provides for his care makes me incredibly happy. It’s not often enough thar we hear things are being done right or that our veterans are given the medical care they deserve. So to have found a VA clinic that ranks an A+ in my book is a blessing. We haven’t had much experience at other clinics but this one is definitely worthy of some praise and recognition!