Monroe County Medical Society - Rochester (NY)

Kyle Joslin I just had a horrible experience with Dr. Raymond Thomass office. I was referred here by my hematologist. The first time I called December 2nd, I spoke with Karen she advised me I missed an appointment in 2017 which I apologized for told me her office manager would have to make a decision and call me back within 24 hours. Karen wasnt pleasant to speak with. I called again today, Decmber 4th, and spoke with Mary, seeking an update on the decision whether I could be seen by Dr. Thomas. I apologized again to Mary for my mistake 8 years ago at 23 years old. Mary said, and I quote, "Like anything is different now that youre in your 30s". Dr. Thomas are you aware of the rudeness of your office staff holding grudges from 2017.

Ron Morales My life was saved at the Canandaigua Veterans Administration Hospital in 1991. Thirty plus years without a drink. The town itself is a great community for those getting sober. I had my last beer sitting in front of that column on the right. Thank You.

Wendy Rex This Doctor actually listens and cares. I drive from Canandaigua to see her, rather than Botox someone who doesn’t listen .

normie1948 Have Dr. Sandler for a number of years, have had no problems seeing him, Jamie & office staff have been outstanding with my numerous medical issues in 2021. Im overly pleased with everything.

Christina Luciano They went above and beyond with my father! The women are so nice here, and have so much patience. My dad stayed here for about two weeks to rehab his leg since he got surgery. He is doing so much better. It is very clean as well, the food honestly isnt bad as well. The staff is really caring. Thank you Jenn, Tina, Wendy, and Amber. Thanks so much!

Brianna Taylor Cassandra is the absolute sweetest. Very nice, understanding and made sure I was comfortable the ENTIRE time. The first appointment I had they decided to r/s but only due to a death in my family, told me to be with family instead. Which was very thoughtful and nice. She went out of her way that day to explain everything, and today did the same. Walked me through what we’d do and was just super nice and caring. It’s really rare to get nice nurses, doctors, so to have someone as nice as her was very refreshing. Hannah was also there and was very nice as well. They both made sure I was comfy and that I was good the entire time and constantly checking in making sure I was good. Def would recommend:)