1 /5 Jake Gioiosa: I wouldnt recommend C&B Auto to my worst enemy. This review will cover two things: long repair time and not locking the cars they work on.
To begin, I brought my car in for a simple rear passenger side dust shield replacement. This is something i would normally do on my own but Im not in my hometown and dont have the usual amenities to fix it. Anyways, i called C&B before deciding to bring it there and they said it could be done by the end of the next day, perfect! I bring it there, wait the entire next day....nothing. I call the next morning and not done, all good no worries sometimes a time estimate is wrong i get it. However, this pattern repeated for the 2 and a half weeks, i was carless for 2 and a half weeks. I called a total of 5 times, each time getting another excuse to be late. Although the mechanic was short on hands he never gave me a good estimate on when my car would be done and didnt seem to ever give me priority or care even though i called so many times voicing that my car isnt done yet. This is only the beginning though.
Heres the real kicker and is why you should NEVER GO HERE. I finally go to pick my car up, i was upcharged and i was just ready to leave. I open my door, "hmmmm thats strange, mud all over and a ripped up piece of paper with a toilet scrubber underneath it." I grab whatever the hell this is and hand it to hiim, he says "oh yeah we dont lock our cars, so bums like to rummage thoruhg them." EXCUSE ME, an establishment that works with other peoples property and also takes the keys for said property DEOSNT LOCK THE CARS. I would like anyone reading to know that when first brining my car in i saw a sign that said something along the lines of "dont leave any valuables in your car. people have been known to smash windows." So careful reader, does that to you sound like "oh we dont lock the cars, so anyone can go through them" NO IT DOESNT. That to me sounds like if you have your purse on your seat, well lock the car but we cant guarantee someone wont break in. So I dont decide to take anything out of my car because the only things you can see are my ice scraper, two stuffies, and a blanket zipped in a plastic bag. Back to my car, the center console was rummaged through, the back seats all had been put down, mud was covering the floormats, the cupholders were thrown on the ground, the headrest had been removed and then put back on, I know it had been removed because a stuffed rabbit keychain i keep on it was taken off and you can only do that if you take the headrest off, and my windshield scraper was fully extended. What was taken was all the coins in my center console, a box of tissues, hand sanitizer, and a blanket my recently passed mother had made for me that i keep in the back. Overall not much financially stolen, but emotionally it was so draining to have to go through this.
Please never let anyone you know go to C&B auto, they dont care about your well being or your personal belongings. They never consider the emotions of their customers. I would like to save as many people from the emotional turmoil that i had to go through having to deal with C&B, so please DONT GO HERE.
