Toms Performance Automotive - Syracuse (NY)

5 /5 Sandy Kozlovsky: Got me in for an appointment fairly quickly. They did a great job on my vehicle. I needed my back brakes fixed, an oil change, inspection, and an emissions leak found and fixed. Price was reasonable. Car was fixed in a day. Everything was done right. Guys were very nice and didnt treat me like I was a stupid girl. Would definitely recommend.

5 /5 W Sistrunk: If youre in the Central New York area and need reliable auto service, I highly recommend Toms Automotive. Their customer service is top-notch and they provide detailed information about the work they perform. They also stick to their cost estimates and look for opportunities to save their customers money whenever possible. Tom has been a great help to my family in maintaining our two classic cars, and he works with both used and new vehicles. W. Sistrunk

5 /5 Jordan Fleischmann: This shop is under new ownership and I have never been to a more honest mechanic. Fair pricing. I thought I needed so much work done to my car (a different shop quoted me over 2k) and bringing it to Chris he let me know what ACTUALLY needed to be done and it was no where near the 2k I was previously quoted. Everyone is so friendly and I really appreciated the honesty and fair pricing. I’ll be going here forever and sending all of my friends and family over to Chris as well!!!!

5 /5 Betsy Marshall: They have amazing customer service and are 100% honest. I have been a customer for 28 years and I wont ever go anywhere else!

1 /5 Jordan Aiello: I believe this shop may have changed ownership and it is now owned by Chris, not Tom. So beware that older reviews may not be helpful. I brought my car in for inspection today. At first I was impressed. Chris was the only person working and was very busy, yet still performed the inspection quickly while I waited. I was hoping to leave a good review; however, I realized as I left and stopped for a couple errands that he damaged the button for my drivers side window. This window was operating perfectly fine before the inspection. There was actually a physical chip in the paint after pick up that was not there before and the manual all the way up does not work. I also have to try 3 times to get it to stay sealed. This happened consistently after the inspection and never once before. I hated to even have to call him to address this because I felt bad, but he completely denied responsibility. I nicely explained it was fine before and now is not - there is no way that was a coincidence. I was only asking to bring it back and have it fixed for me. He made it clear he would not accept responsibility for it. I will not return and hope others dont make the same mistake. What was supposed to be a check off my to do list is now a new addition to the list.