Vetter Insurance Agency LLC - Rochester (NY)

Selena Langner Working with Beth Rogers Agency to insure my car was such a great experience. My insurance agent, Ellie, did an incredible and thorough job, and was always happy to answer any questions and work with me. She really took care of me, and made sure I had the best rate possible while getting me the coverage I needed. Id highly recommend them!

Cary LaForce I know its been said before, but I think it bears repeating. 5 Stars is not enough. Everyone can agree that insurance is the evil no one wants or asks for....but everyone in this office really does care about their clients. I never felt like a number. I felt seen and heard and most importantly, they were able to lower my rate while offering me better coverage. Kyle really took the time to not hear my situation, but really put in the effort to take care of me. They worked around my schedule to ensure that switching insurance providers was easy and painless. They gained a very loyal customer that has every intention of staying with them for a very long time.

elena arenella I Had the Best experience dealing with Karen ! She saved me so much money on my car insurance and made it so quick and easy to transfer over everything. She was so professional and super nice !! I HIGHLY recommend the Bortnick Group for sure!! Thanks so much !

David Yanz The Woodbury Insurance Agency has (2) very competent and friendly insurance agents in the office on most days. Irene and Kim have given me excellent service over the many years that I have been working with them. They are always willing to go the extra mile for you in helping, and explaining any questions. To be honest, they are probably the main reason that I have remained with Allstate, and a customer of this agency. Good, personal service is hard to find these days, but the Woodbury Agency still has it. A 1-800-xxx-xxxx based company and agency does not work for me.

Nancy Sudore Very personable. Great customer service

Joanne Wielandt Great People to work with Excellent Customer Service.

Lisa Murray I was in an impossible situation. I had an insurance company for 7 years. They were not renewing people because they were going out of business. It ended up being a godsend in the end. However, when I called around to get new insurance I found out that my old insurance company did not do me any favors. It was so defeating. The quotes I was getting would have sent me into bankruptcy they were so high. Then my friend told me about Freeway. I’d never heard of them and did not know what to expect. I called on a Saturday morning and had insurance that afternoon. Melissa was my agent. She was so nice, so personable. She was relatable and I could tell she knew what she was talking about and wanted to help me. I am not joking I am paying $800 less than I was before and I have more amenities with my package. It doesn’t hurt to give them a call and get a quote. And if you take my advice ask for Melissa. I’m sure others are great there too. However, she said she would follow up with me in a week and literally 7 days later on the dot she called me to see how things were going. You do not get this kind of service anywhere anymore.

Carl Burley Been with them for almost 20 years that explains it all

Gabriel Eckmair Very quick, understandable with very little stress. I struggle to make these difficult phone calls but Erika Mevissen was so very wonderful and helpful, I cant express enough the quick and effective work she does and her ability to consistently understand my questions as well as answer them. I was in a hurry to get the progress done and without her Im not sure it wouldve happened in time. Truly one of the best operators Id had and definitely deserves a raise if not a bonus for the hard work she is doing. I certainly will be continuing my partnership with the company for my insurance, with team members like this I can count a solid future for myself and this organization

Sabrina Gause I recently received quotes for both homeowners insurance and auto insurance for our vehicles. It had been a very long time since I had to look for insurance for anything, but Cynthia Fields was so knowledgeable, and understood what I wanted l, that I decided to go with Farmers. She made it an easy transition from one insurance company to farmers. She’s very knows the business and makes you feel at ease with the process. I would definitely call again if I needed a quote for any other insurance. Sincerely, Sabrina Gause