The Bruce Agency, a Division of Haylor, Freyer & Coon - Schenectady (NY)

Jim Luffman Fantastic service!!!! We have our home and auto policies with the Putman Insurance Agency. Putman provides the absolute best service for their customers as we always get a quick response to all of our inquiries! Also, it is very convenient to visit their office and have a question answered or pick up an insurance card for a vehicle, etc. The Putman team certainly places customer service first and foremost! Think of Putman for your insurance needs.

ORTIZ TRANSPORT INC We recently decided to switch insurance companies for our business. And we couldnt be happier!! Tyler and Stephanie have been more helpful than our previous company ever was. They were great with answering all our questions, explaining in detail and responding quickly. They have made it so easy transfer everything over. We highly recommend this company!

George Gruner I have done business with this firm for decades there service and products are great always courteous always professional

esperanza Distefano I have found Sykes Mallia to respond quickly to any questions I have and to be very accommodating. I was very impressed recently when I arrived at a car dealership at 9 AM to make a purchase and after all the negotiating and committing with the dealer, I had my Auto insurance card before I left at 4PM. Extremely happy with this customer service. Thank you!

Mike Palella I had a great experience working with Justin on my car insurance. He was knowledgeable, responsive, and went out of his way to help me find a lower rate that fit my budget. The process was quick and hassle-free and he made everything easy to understand. Highly recommend Justin if you’re looking for someone who actually looks out for you and gets results.

Aminata Jah State farm are the best insurance company, no other insurance companies can beat this insurance company. Doing the time of COVID- 19 my insurance was reduced to the lowest, Im so happy that I made the choice to join this family. I promise to tell my friends and family about state farm, they are the best. Thank you state farm I will continue to be a part of this family. You guys are awesome!!!!

Natty Coco This place has been my insurance office now for over 10 years. I have been so happy with my service there. Kate and Carrie go above and beyond for their clients. I have unfortunately experienced both a flood and a fire a both times I had so much support from this agency. I recently had to help my mother with a different agency in the area and when my mom had a claim they would not do anything to help my mother. They told her to contact her insurance provider via phone. While I also had to do that with my claims Kate kept in contact with me daily to make sure everything was going well with my claim. I cant express how important that is enough and you who ever is reading may never know until it matters and you have a claim and your going through one of the worst times in your life to have someone you know personally take care of you claim and check on you is why I continue to go here. Kate went above and beyond and offered her number and told me to call her if I needed her after hours. I never needed that but I know if I had she would have been there to help. You may think your saving going through an online company but you will pay for it in customer service trust me.

Cary Shi I had a great experience working with Nikki! She was extremely detailed throughout the entire process and made sure I fully understood everything. She answered all of my questions clearly and patiently, which I really appreciated. Thanks to her help, I was also able to save money on my insurance. I highly recommend Nikki—she’s knowledgeable, responsive, and truly looks out for her clients!

ray obrien Any time I call they get right back to me. They are knowledgeable and friendly.