Metroland Agency - Schenectady (NY)

Peter Zwack I received exceptional service from Gail at Rickard Agency. Gail explained all coverage options and answered every question. This resulted in a more comprehensive policy with money saved on premiums. Gail also identified and added crucial coverage that was not previously considered. I highly recommend Gail and the Rickard Agency for their outstanding customer service.

Jennifer C I have used the Bruce Agency for years! I have had a couple of different insurance companies with them. They will always find me the best rate and Tina is very helpful, and a pleasure to deal with. They actually care about their customers. I highly recommend this company!

ORTIZ TRANSPORT INC We recently decided to switch insurance companies for our business. And we couldnt be happier!! Tyler and Stephanie have been more helpful than our previous company ever was. They were great with answering all our questions, explaining in detail and responding quickly. They have made it so easy transfer everything over. We highly recommend this company!

Yayi Villareal I cannot thank Michelle Guilbeau enough for the incredible help she provided with my auto insurance. She is truly a godsend! I was paying way too much before, and she worked tirelessly to find me a much better policy at a significantly lower cost. She was knowledgeable, patient, and genuinely cared about helping me make the best decision. Her professionalism and dedication went above and beyond, and I am so grateful for her support. If you’re looking for someone who truly has your best interests at heart, look no further—she’s the one!

William Carney Scott is an excellent agent with an amazing team. They set my wife and I up with a great policy that we unfortunately had to utilize recently after a fire. Not only did the policy protect us better than expected, not only did he return a phone call immediately at 330am on a Wednesday morning, but he also helped me with his truck on the same day. His company is the real deal! Thanks Scott, we can never repay you enough!

jodi salisburg Todd is always there to help get his customers what they need. Very polite and honest. Very easy to work with and makes sure you have all the information at hand.

Vincent Tebano Shirley Martinez is a fantastic State Farm agent. Whether youre new to State Farm or have been with them for years, Shirley brings a level of care and professionalism that truly stands out. In my case, I had been with State Farm for a while and was generally happy with the company, but I felt something was missing in the service I was receiving. When I switched to Shirley, the difference was immediate and remarkable. She’s responsive, knowledgeable, and genuinely invested in helping her clients. There’s a saying in the corporate world: “People don’t leave companies, they leave managers.” I think the same can apply to insurance—sometimes it’s not about the company, but about finding the right agent. For me, that agent is Shirley.

Ronald Knight I was introduced to Charles in May 2025. From the beginning, he was courteous and a pleasure to work with. It took me a few months to find the right vehicle, and Charles was there every step of the way. He was informative, responsive, and helped me secure the optimal auto insurance that best suited my needs. Charles presented options that not only maximized my savings but also aligned with what mattered most to me. I won’t say it was a pleasure working with you—because that would imply this journey is over. But as you mentioned, youre always available when needed, and you focus on building long-lasting customer relationships. Thank you for the great experience, Charles. — R.J.

Christa C We werent thrilled with our previous Allstate agent of 8 years, so we switched to Ed Brys based on a recommendation from a friend. We had no idea that an insurance agent could be so helpful! Ed is amazing - in the first year he saved us $$$ just by looking into our policies and talking through our options. He is honest about what coverage is essential for our needs, and what coverage is optional and may not be as useful to our personal needs. Every time Ive had a question he answers it right away with an email, or a phone call, or both! I would give Ed a hundred stars if that were an option. :)

Ruth Cotter In all of the years I’ve owned a car the Amy Aldrich insurance agency is hands down the friendliest, most helpful agency I have worked with. Amy and her staff are terrific! They are easy to work with, efficient, and proactive about working with you to determine the best coverage for your needs. I highly recommend their services.