VOOMA Insurance (formerly Shutts Agency) - Schenectady (NY)

DRE LEMAR Great place to do business

Josh I work in the car business and can say I have assisted clients in thousands of insurance changes over the past decade plus and I must say calling into this office has been the most pleasant experience for a mutual client I have ever had the pleasure of dealing with. Cybil who answered the phone was attentive from the get go in assisting with a complex situation for her client. Cybil went above and beyond even though we were less than a half hour before the agency closed for the evening. She got us the required documents flawlessly the first time and in such a quick manner I was SHOCKED. I will be referring clients to this office and am personally going to be calling them to try and give them my personal business for auto/home. All I can say is wow....Thank you so much on behalf of us at the dealership and our mutual Client!!

Mark R I had an absolutely wonderful experience here. Kevin was able to cut my insurance cost to less than 1/3 of what I was paying with a different insurer. Everyone that I spoke to was polite, professional, and helpful. Without a doubt, Ill be recommending this agency to family and friends!

Robert Rabbin Been with them for decades and never found a reason to switch. Being a long -term bundled customer means your rates dont go up simply due to accidents or claims (if reasonable). They always pick up the phone and will tell you exactly what you need to do in any situation.

jenna quimby Anthony from AAA towed my vehicle after receiving a flat tire. Anthony was very helpful and polite. I could not have asked for better service. The process was so fast and I am so thankful to have AAA. Putting the request in on the app, confirming the details with a staff member on the phone and then having the service done, was done within a half hour. You cant get better than that!

Mary Beth Horn Went here for quotes and staff was professional and courteous. I was very happy with the rates. Stacy was extremely helpful and knowledgeable and concerned about my individual needs, taking the time to listen to what I wanted. I was referred to Bob for life insurance and he was thorough in researching the perfect policy to fit my needs at an affordable cost. Highly recommend this branch if you are looking to insure with State Farm.

Christa C We werent thrilled with our previous Allstate agent of 8 years, so we switched to Ed Brys based on a recommendation from a friend. We had no idea that an insurance agent could be so helpful! Ed is amazing - in the first year he saved us $$$ just by looking into our policies and talking through our options. He is honest about what coverage is essential for our needs, and what coverage is optional and may not be as useful to our personal needs. Every time Ive had a question he answers it right away with an email, or a phone call, or both! I would give Ed a hundred stars if that were an option. :)

esperanza Distefano I have found Sykes Mallia to respond quickly to any questions I have and to be very accommodating. I was very impressed recently when I arrived at a car dealership at 9 AM to make a purchase and after all the negotiating and committing with the dealer, I had my Auto insurance card before I left at 4PM. Extremely happy with this customer service. Thank you!

Kyle Giunta Such a great insurance company to work with. There associate Jake Fryer was very helpful and got me great renters insurance. He made the process very quick and easy and now I’m all ready for when I move into my place. Thanks Jake and thank you to the William Fryer insurance group. Such great people and very knowledgeable.