VOOMA Insurance (formerly Shutts Agency) - Schenectady (NY)

Mary Beth Horn Went here for quotes and staff was professional and courteous. I was very happy with the rates. Stacy was extremely helpful and knowledgeable and concerned about my individual needs, taking the time to listen to what I wanted. I was referred to Bob for life insurance and he was thorough in researching the perfect policy to fit my needs at an affordable cost. Highly recommend this branch if you are looking to insure with State Farm.

Yayi Villareal I cannot thank Michelle Guilbeau enough for the incredible help she provided with my auto insurance. She is truly a godsend! I was paying way too much before, and she worked tirelessly to find me a much better policy at a significantly lower cost. She was knowledgeable, patient, and genuinely cared about helping me make the best decision. Her professionalism and dedication went above and beyond, and I am so grateful for her support. If you’re looking for someone who truly has your best interests at heart, look no further—she’s the one!

Josh I work in the car business and can say I have assisted clients in thousands of insurance changes over the past decade plus and I must say calling into this office has been the most pleasant experience for a mutual client I have ever had the pleasure of dealing with. Cybil who answered the phone was attentive from the get go in assisting with a complex situation for her client. Cybil went above and beyond even though we were less than a half hour before the agency closed for the evening. She got us the required documents flawlessly the first time and in such a quick manner I was SHOCKED. I will be referring clients to this office and am personally going to be calling them to try and give them my personal business for auto/home. All I can say is wow....Thank you so much on behalf of us at the dealership and our mutual Client!!

Lopez Franco Jose Luis 20 I switched to this agency after a recommendation and I’m so glad I did. More savings and better coverage made all the difference.

ORTIZ TRANSPORT INC We recently decided to switch insurance companies for our business. And we couldnt be happier!! Tyler and Stephanie have been more helpful than our previous company ever was. They were great with answering all our questions, explaining in detail and responding quickly. They have made it so easy transfer everything over. We highly recommend this company!

Jim Luffman Fantastic service!!!! We have our home and auto policies with the Putman Insurance Agency. Putman provides the absolute best service for their customers as we always get a quick response to all of our inquiries! Also, it is very convenient to visit their office and have a question answered or pick up an insurance card for a vehicle, etc. The Putman team certainly places customer service first and foremost! Think of Putman for your insurance needs.

Natty Coco This place has been my insurance office now for over 10 years. I have been so happy with my service there. Kate and Carrie go above and beyond for their clients. I have unfortunately experienced both a flood and a fire a both times I had so much support from this agency. I recently had to help my mother with a different agency in the area and when my mom had a claim they would not do anything to help my mother. They told her to contact her insurance provider via phone. While I also had to do that with my claims Kate kept in contact with me daily to make sure everything was going well with my claim. I cant express how important that is enough and you who ever is reading may never know until it matters and you have a claim and your going through one of the worst times in your life to have someone you know personally take care of you claim and check on you is why I continue to go here. Kate went above and beyond and offered her number and told me to call her if I needed her after hours. I never needed that but I know if I had she would have been there to help. You may think your saving going through an online company but you will pay for it in customer service trust me.

Mark R I had an absolutely wonderful experience here. Kevin was able to cut my insurance cost to less than 1/3 of what I was paying with a different insurer. Everyone that I spoke to was polite, professional, and helpful. Without a doubt, Ill be recommending this agency to family and friends!

Deborah Goyette Super insurance agent. Very helpful. Always willing to go that extra mile to help people out. I would not use any other insurance even if they promised to save me thousands. Cant got wrong.