Reeds Jewelers / Jenss Decor at Orchard Park - Orchard Park (NY)

Catherine O I LOVE the elegant emerald and diamond half eternity ring that I received today from Sarahs. The ring is spectacular, re-sized perfectly, and shipped in gift boxes!!! Superb customer service, very fair pricing and a ring that is so elegant. I give Sarahs Vintage & Estate Jewelry my highest, most enthusiastic recommendation!!

Tracy Curtin This has to be the best jeweler in the WNY area. They do everything and have everything. Their customer service is amazing. They make every customer feel like family. And it doesn’t matter if you’re spending $100 or &10,000 . Angel is amazing but really everyone is there is so special. I don’t know who owns this store but big kudos to you! I hope you treat your team as good as they treat your customers.

Suzanne McKellar My twin 8 year old grandsons bought watches at a thrift store, but the batteries were dead. I stopped in to Ross Jewelers to get batteries. The owner was so kind, changed the battery in the first watch and kindly explained why the missing "diamonds" couldnt be replaced (lol). Apparently the second watch was broken and a new battery wouldnt help. He asked my grandson to give him his wrist and he put a very nice looking watch (not new) on his wrist and left him beaming!! Then he refused payment!! He wouldnt let me pay for the battery or the watch!! This was such a generous act of kindness, I just want everyone know how he lit up the world for these little boys!!

Ambati Krishna Vamsi Reddy This place is so good and Marcus has fixed my broken chain in just 2 minutes. He even didnt charge me anything. The work was so good and he is great. Need to give a try if you have any broken gold ornaments.

betsy syposs My family and I have done business with them for 40 yrs+. This time I had 3, very special rings to size and fused together. They look stunning! Very pleased! The ladies were so very kind.

Kat Tak The staff is always friendly and helpful, before and during social distancing. Its always nice to see the same sales associates every time I go. Theyre as quick to remember you as you them. The order and pickup service is very convenient too, especially this time of year. Ive shopped there for years and have never had a complaint.

Bianca Walker I’ve purchased all my jewelry from him, always kind and professional.

James Pusateri I haven’t had much experience with jewelers until recently. I bought my fiancés engagement ring through a custom ring designer and purchased a warranty to cover pretty much anything. When a couple of the prongs on her ring bent, I submitted a claim and the warranty company told me to go to any jeweler for a repair. We walked into Jered Jewelers in consumer square on Niagara Falls Boulevard in Amherst, NY. We were greeted by one of the top three customer service people we’ve ever had the pleasure of meeting - Neil Gablenz. He greeted us and made us feel right at home, during what was a stressful time - having brought a very important piece of jewelry in to be repaired. He assured us that we were in good hands, and he was absolutely right. We left the ring and were told it would be ready in about a week. Not even five days later, Neil called and told us it was ready to be picked up. We came back to pick up the ring, and met with Neil again. Still charming, still friendly, so it wasn’t just a one off day that we met him and were absolutely pleased with his customer service oriented mentality. He is the real deal. The repair was perfect. We were so happy with it that we decided to pick out our wedding bands right there in the store. Neil spent a good hour with us as we looked over what felt like every ring in the store. We decided on exactly what we wanted and placed our order. These were being made to order so we were told they’d be ready on August 6. We received a call from Neil on August 3 that they were ready (three days early) so we went in to get them. The rings were as beautiful as we’d hoped and Neil was right there with us as we tried them on - and he shared in our excitement. Great job all around from customer service to quality of the jewelry itself. We are fans of Jered and it’s largely due to Neil as the face of your company that we first met, enjoyed seeing again, and look forward to seeing when we come back for future jewelry needs! I know this is supposed to be a review about Jered Jewelers, and I may have made it a bit of a review about Neil, but as long as he works there - the two go hand in hand to me. 100/10 highly recommend! Customers for life.

Jowher Ali Had a fantastic experience here! Jessica went above and beyond to help me find the perfect ring — truly appreciated her patience and guidance throughout. Highly recommend!

Brooke Little Elliott is truly a one of a kind jeweler! Extremely responsive, patient and kind while helping my future husband and I pick out wedding bands. He is very knowledgeable about all of the various pieces of jewelry! An amazing experience every time we see him and I can’t thank him enough for everything he has done for my future husband and I!