Brian Michaels Jewelers - Tonawanda Town (NY)

Emanuela Scollo My now fiancee and I came here for our engagement rings. We had the most amazing shopping experience with Peter Sr. and the whole staff! As a lesbian couple we were nervous about ring shopping in general, but everyone at Ben Garelick made us feel so welcome and at home. Peter made us feel very comfortable and explained the first visit should be for trying on rings only so we could have an idea of what we liked. We didnt feel at all pressured to buy that day, and didnt purchase our rings until our second visit in the store. We both got exactly what we wanted and the rings fit our budget perfectly, and we are so happy with how the shopping and buying experience was. Our rings are absolutely beautiful and so perfectly US. We will definitely be coming back for our wedding bands. Thank you all for making this an unforgettable experience!!!

Call me Prettyinpink I walked in and walked out with some pressure!! Very professional, the women that took care of me made sure I got what I want at a great price. The manager was very accommodating as well. Ill be back for a custom piece!!

Cory Halloran Great place! Liz Mertens was fantastic to work with. She listened to me, provided great suggestions, and respected my budget. She offered coffee and water too! I was not expecting to be pampered like that. She was very nice and made sure to explain everything and all the steps in the process for my CUSTOM engagement ring. Truly couldnt be happier with my experience!

Brooke Little Elliott is truly a one of a kind jeweler! Extremely responsive, patient and kind while helping my future husband and I pick out wedding bands. He is very knowledgeable about all of the various pieces of jewelry! An amazing experience every time we see him and I can’t thank him enough for everything he has done for my future husband and I!

Jordan Speed Made an appointment on a whim for piercings. The website/appointment booking was super easy and user friendly. Got to the shop and it was extremely clean and the staff were so knowledgeable, helpful and welcoming! Got pierced by Trevor and he was amazing! Kept us super calm and relaxed but also was just a super cool human to be around. Will definitely recommend to everyone and be going back for more piercings!

Joey T Amazing customer service. Staff is extremely knowledgeable and honest. They were able to provide me with an appraisal for insurance purposes. If they do not have exactly what you are looking for on hand, they can create it for you to your exact specifications. The building itself is also very nice inside. If you want a hassle free experience, I highly recommend checking them out.

Jennifer T I have never sold jewelry before and was nervous about the process and where to go. The CM Gold reviews speak for themselves. Their location is in the heart of Williamsville in a beautiful shop. The whole process from start to finish only took 10 minutes! They quickly provided prices and I walked away with more money than I expected! I plan on coming back with some other pieces. Thank you again for making this process so easy!!!

James Pusateri I haven’t had much experience with jewelers until recently. I bought my fiancés engagement ring through a custom ring designer and purchased a warranty to cover pretty much anything. When a couple of the prongs on her ring bent, I submitted a claim and the warranty company told me to go to any jeweler for a repair. We walked into Jered Jewelers in consumer square on Niagara Falls Boulevard in Amherst, NY. We were greeted by one of the top three customer service people we’ve ever had the pleasure of meeting - Neil Gablenz. He greeted us and made us feel right at home, during what was a stressful time - having brought a very important piece of jewelry in to be repaired. He assured us that we were in good hands, and he was absolutely right. We left the ring and were told it would be ready in about a week. Not even five days later, Neil called and told us it was ready to be picked up. We came back to pick up the ring, and met with Neil again. Still charming, still friendly, so it wasn’t just a one off day that we met him and were absolutely pleased with his customer service oriented mentality. He is the real deal. The repair was perfect. We were so happy with it that we decided to pick out our wedding bands right there in the store. Neil spent a good hour with us as we looked over what felt like every ring in the store. We decided on exactly what we wanted and placed our order. These were being made to order so we were told they’d be ready on August 6. We received a call from Neil on August 3 that they were ready (three days early) so we went in to get them. The rings were as beautiful as we’d hoped and Neil was right there with us as we tried them on - and he shared in our excitement. Great job all around from customer service to quality of the jewelry itself. We are fans of Jered and it’s largely due to Neil as the face of your company that we first met, enjoyed seeing again, and look forward to seeing when we come back for future jewelry needs! I know this is supposed to be a review about Jered Jewelers, and I may have made it a bit of a review about Neil, but as long as he works there - the two go hand in hand to me. 100/10 highly recommend! Customers for life.

Kat Tak The staff is always friendly and helpful, before and during social distancing. Its always nice to see the same sales associates every time I go. Theyre as quick to remember you as you them. The order and pickup service is very convenient too, especially this time of year. Ive shopped there for years and have never had a complaint.

Jowher Ali Had a fantastic experience here! Jessica went above and beyond to help me find the perfect ring — truly appreciated her patience and guidance throughout. Highly recommend!