Empire Region Insurance Agency - Albany (NY)

Ahmad Al ahmad Despite the language barrier, they did their very best in this office to make sure they provided me with the most remarkable quality of service. I got car and renters insurance for a fairly decent price. Nice atmosphere and treatment from the people here

Jean Smith I can call Jim anytime for help and he always answers with his wonderful personality. He is so helpful, friendly, professional and makes you feel as though we have known each other for many years. I just love him!!

Dalila Lopez Our family switched over American National-United Farm Family Insurance Company. Our car and home insurance increased without warning in October 2022. We were referred to this insurance company and it was the best decision we’ve made. We worked with Ted and he worked hard to get us a plan tailored to our current vehicle and homeowners insurance needs. The service is excellent and he made sure to explain details step by step without hesitation. I highly recommend this company to anyone looking to get good old fashioned quality service at reasonable prices.

Brit M Jamie was awesome!! Seriously, not enough stars!! She was a 10..Jamie walked me through the policy and apps. She was patient and kind, very sweet and caring. I would highly recommend this company. She was purely awesome.. cant say more!

Michael A. Grady Great staff which is very upfront and honest. Gives suggestions and make the customer part of the solution.

Darneisha Youmans Love this company. Karen Burdick really help me out . She hooked me up with the best policy and it’s cheap. I’m now back with progressive paying less than what I was paying with my other insurance. 245 to 100 a month AMAZING! SheVery nice lady. thank you Karen burdick , if you guys go with this company I recommend speaking to Karen. She really really takes her time to help find the best for you with affordable prices. 10/10 thanks

Cassie D Love Jeff!! He is the best!! Always takes the time to make sure any question you may have is answered. The other guy there... hes an a$$

Tom Lavin We first connected with this agency through agent Kristina Berger. Kristina has been incredibly patient and helpful with our growing family of drivers. She explains policies, differences in coverage, and changes very clearly, and has helped us find discounts that had been missed or suggested new ones. While the majority of our dealings have been with Kristina, we have worked with Aaron who was just as helpful so I dont mind recommending the entire agency, although we are biased towards Kristina. Getting insurance is not one peoples "Fun Stuff To Do" List, but this agency makes it very easy and painless!

GameMasterNYC Brittany from State Farm is amazing. She is so friendly and knowledgeable. She explained everything in detail, answered all my questions and was a true professional. I felt like I was genuinely joining a family more so than a company. I’ve used different insurance companies in the past but none compare to State Farm. I saved a lot on my auto insurance and plan on switching my homeowners insurance as well when I am able to. Doesn’t get any better when you save money and love the company that’s saving you the money because you genuinely feel like they are looking out for your best interest. The individual localized locations add a personal touch lost by many other companies. I promise you that once you give State Farm a shot you won’t want to deal with any other insurance company again.