Edward Jones - Financial Advisor: Tyler J Krowiak - Homer (NY)

Sean N I’ve been a customer for 10+ years, and generally deal remotely with the bank via the telephone or the online services. The staff has consistently been courteous and prompt.

Howard Zinck Because of the service of the very professional staff person. I was at ease and enjoyed having her professionally handling of my taxes. I will be a new and repeat customer next year.

Jacob Marsh Tyler and Barb are the best! Great customer service and always here to help you with questions!

Rebeca D. Caceres Ms. Bailey is a great example of a proper public servant. I am always grateful for her dedication and her assistance. I also wanted to mention the employees that answer the phone and serve as receptionist. You deserve capes! True CLIENT service experts.

Lugene Duso Tony Dannibale, NBT Bank, 1125, State RTE 222, Cortland, NY AVP, Retail Market Manager, was a true pleasure to work with and went above and beyond in helping me during the covid lockdown. I would highly recommend his branch to anyone that is looking for a personal contact that will get the job done!

Mark Hagan My family was on a trip back home and decided to stop by at 830 on a Saturday when we pulled up it looked as if they were closed. We pulled through the drive thru and was told they closed the lobby due to being “short staffed” with 4 employees but they weren’t even remotely busy! We needed to use the restroom and asked if we could come in and was told no by the manager on duty. She was extremely rude and was a big Smart A•• telling us the restrooms at the gas station were very clean and open. When I asked for corporate’s information she was extremely rude. On top of all this ALL of the food was cold and not edible. This is ridiculous and definitely will sway my decision to eat at Wendy’s! I’d be embarrassed for serving that garbage!!!!! My 12 year old daughter could do better than your Manager!!!