Wylie Insurance - Baton Rouge (LA)

jarvis marshall I am extremely disappointed with my experience with Progressive Insurance. They blatantly lied and falsely claimed that I signed up for their Snapshot program, which I never agreed to or authorized. Despite explaining this multiple times, both the customer service representative and the manager refused to listen or acknowledge my concerns. It’s clear that customer service isn’t valued at all — I felt dismissed, ignored, and outright brushed aside. Their entire approach feels like a complete disregard for their clients’ needs and honesty. This situation has caused me significant inconvenience, forcing me to start the difficult and time-consuming process of finding a new insurance provider. The lack of accountability and transparency from Progressive has left me feeling frustrated and betrayed. It’s obvious that there’s some level of collusion or at least a systemic failure within their team, given how everyone seems to give the same dismissive attitude. I would strongly warn others to stay far away from Progressive Insurance, as they cannot be trusted and their customer service is utterly unhelpful. I am giving them zero stars for this experience — they have truly lost my trust and respect.

Ashley Frederic Preferred Insurance most certainly has the customer in mind first. I would recommend them to everyone! Saved me and my husband a ton of money by switching!

John De Luca Carmouche Insurance of Baton Rouge, LA is the most efficient, knowledgeable , and excellent follow up by their Insurance agent, Jackie. I have dealt with other larger insurance carriers, namely STATE FARM and ALLSTATEwind and hail coverage, and have been dissatisfied with their support when needed when following a claim. Jackie went far and beyond to find me an insurance carrier that would accept my application.

Danielle Johnson Insurance adjuster Brittany was wonderful helping me out with everything I needed. I really think this is the first time ever understanding Insurance by talking with her. Very down to earth and easy to talk to.

Briseida Vela Great Customer Sevice!!

Ana Vo The insurance is what is. It’s cheap if you need it to be. So surprises they tell you how it is. The lady I went to her name is Nilda. Great customer service and very nice located on Siegen.

Kezia Shockley I have worked with Jody for over 10 years as an Insurance agent for multiple homes. She is extremely professional and always helpful in providing the best coverage for our needs.

Carl Frisby Jr. I had a promblem that I wasnt sure about and Ms. Adele at the Florida Blvd location helped me and gave me so much information that I truly appreciate her effort. She confirmed with me that she will call to let me know the results of my situation and the very next morning she called and assure me the information that I needed. Please Go Auto, give this woman an award!

Larry Outstanding Service & Unbeatable Rates! I had an amazing experience with Freeway Insurance! From the moment I walked in, I was greeted with professionalism and genuine care. The representative took the time to explain all my coverage options and helped me find the perfect policy that fit my needs and my budget. They made the entire process fast, simple, and stress-free—something I’ve never experienced with other insurance companies. I ended up saving more than I expected without sacrificing quality coverage.

Felisha Mack Theres always a friendly voice to answer when you call. We make frequent changes to our policy. It seems to be a new car at least once a year. Our agent always responds and gets the best rate for us. We also have home coverage with this office as well.