Classic Images Auto Body & Restorations - Kankakee (IL)

3 /5 Thomas Ivanoff: I pulled a travel trailer to this business asking for an estimate to repair a corner of the trailer. It has an exterior made of fibreglass so I know it is expensive to repair. The area was about 6 inches by 3 inches. With fibreglass you may be needing to repair well beyond the Crack site. They quoted me 4000 dollars and I thanked them for the estimate and moved on. The materials required to fix it is in the neighborhood of 200 dollars. Yes labor would include prep and paint but I cannot believe it should cost that much. I will fix it myselfsince we are not even close to what I believe to be reasonable. But remember this is me talking and I cannot in any way speak of the quality of work done. Mike did tell me everything he was estimating that needed to be done but I believe it was a bit exaggerated for me. I appreciate him giving me an estimate that he honestly felt was right. I just do not agree.... As an update, I finished the repair myself. The professional may have given me a better finish but I am completely Happy with the results. Total cost was around $250. That included the fiberglass repair kit with fibreglass cloth, grinding wheel, sandpaper supplies, body putty, glaze, finish sanding paper, new aluminum corner strap, 2 part catalyst paint, painters tape. Buffing compound, and Polishing compound with buffing pads. It was time-consuming doing a little each day at an hour or so each time. I would say maybe 10 hours total. Yes, it was intimidating each step of the way but slow and steady melted the stress down each step of the work. I was so impressed with the results when I was done and I am positive I fixed the panel and have zero thoughts of any failure of my work. So, if the price is too high, look up you tube repairs and give it a try. The cost cannot be worse if you fail and you still learned trying. You can always shop around too, I just ran out of time and needed it done. Remember, your trailer insurance may cover an item like this that was an accident. I just forgot to submit it to my insurance when it happened but I would have been upset by the cost if I had gone that direction.

3 /5 yust1more: Im sorry, Just not happy, There are a few things that customers absolutely hate when it comes to mechanic shops or body shops, 1. Discuss work to be done, figuring in labor for that work into the estimate and then that particular work not getting completed. 2. Give an estimate to the customer and then, just a short time before they are to pick up the car tell them the cost is higher than they were quoted. 3. Not giving an itemized receipt!! Just the car model & a price for labor. Unfortunately all three of these things happened during my experience with this shop. I read every single review of this shop before i wrote this, looking at all the other reviews i do not believe my experience to be a regular one or i would have seen complaints about it, I feel the employee may have told the boss the work had been completed when in actuality it had not. Would i use this shop again?? Yes i would, but i would have a complete understanding of what is to be done & make sure they are also aware of my needs, everyone can misunderstand someone. This is as fair as i can be.

5 /5 Dan Meyer: Mike at Classic Images Auto Body did a fantastic job repairing $15k worth of damage done to my 2024 Chevy 1500! I very highly recommend. If you need collision repair go see Classic Images.

5 /5 Sue Mickelson: I highly recommend. Mike went out of his way to make things easy for me when my Acadia was hit by another driver on icy roads. He communicated with my insurance company taking a lot of stress off me. Best of all, my Acadia looks great!