Rebecca Moore American Family Insurance - Decatur (IL)

Vitor Occhiutto The best auto insurance experience! They explained everything very clearly since our first contract, and we got the best prices for those services. They respond quickly to phone calls, emails, and other forms of contact. We never had any problems, and when we were in an accident, everything went as smoothly as possible because they took care of everything and were constantly calling us to see if everything was okay and what the latest updates were, and theyre also very friendly and attentive. Highly recommended!

Tyrie Fluker My family has been with American Family Insurance for well over 20+ years for car insurance and homeowners insurance. I couldnt not ask for a better insurance carrier. While most of our years we were with Monte Rogers and more recently Rebecca Moore in Montes retirement. Rebecca has Absolutely been Amazing to work with. Always responsive, caring and genuinely concerned. Thank You Rebecca!!! Tyrie Fluker

Bunch of Dust Creations Jeff has been an amazing agent to work with. He is always very informative and never hesitates to give you every option available to you. If you have a question he doesn’t have the answer to, he will figure it out for you no matter what. Jeff has always been available when needed and gets back in a timely manner when busy. He is one of the most personable people you will ever meet and makes you feel like a friend rather than a client. I would highly recommend Jeff to anyone looking for new insurance or anyone looking to make a change!

Valerie Reeve We have worked with Michael and his staff for many years. He was referred to us by the firm that established my parents Trust. Michael is responsive, compassionate and knowledgeable. He always had my parents best interests in mind and always explained things on our level so it was easy to understand (yes, understanding insurance!). He not only helped with their initial set up of insurance but as their needs changed he adjusted their plans accordingly. He is now helping us again with my husband moving to Medicare this year. As usual, he is amazing with his knowledge, patience and understanding our needs. He gets to know you as a person and what your expectations, desires and needs are. I cant say enough good things about Michael! It really goes without saying, but I must say it - I HIGHLY recommend him and his firm to everyone. You will not be disappointed! Thank you for everything Michael! Valerie Reeve

Riley Renfro Hudson Good was very helpful with lowering my auto mobile insurance! Very kind and respectful through the whole process.

Curtis Grubbs I have the best team working for my family. Joe is always friendly and greets me with a smile and handshake. Cant go wrong with Shelter Insurance

Mnhh Big I had an excellent experience with this insurance agency. The team was helpful in guiding me through my policy options and made sure I understood everything clearly.