Shelter Insurance - Joe Basil - Decatur (IL)

Gabrielle Hood Great prices and always so helpful!

caroline s Rob Lipic with State Farm has always been great to work with. We’ve been with their office for almost 20 years. They are always available, willing, and knowledgeable on any topic I need to ask about. Their customer service team is local and answers the phone when you call. When we have had to file a claim, it has always been seamless, even when working with the regional claims adjusters.

Jacob Cameron Connie has always been very knowledgeable and shows what she thinks is our best interest in what is needed. She is a wonderful asset to your branch. So lucky to have her as our agent for 6 years now.

Valerie Reeve We have worked with Michael and his staff for many years. He was referred to us by the firm that established my parents Trust. Michael is responsive, compassionate and knowledgeable. He always had my parents best interests in mind and always explained things on our level so it was easy to understand (yes, understanding insurance!). He not only helped with their initial set up of insurance but as their needs changed he adjusted their plans accordingly. He is now helping us again with my husband moving to Medicare this year. As usual, he is amazing with his knowledge, patience and understanding our needs. He gets to know you as a person and what your expectations, desires and needs are. I cant say enough good things about Michael! It really goes without saying, but I must say it - I HIGHLY recommend him and his firm to everyone. You will not be disappointed! Thank you for everything Michael! Valerie Reeve

vergetta harris Cancelling my insurance after 20 years. Not because I did pay but because they want more money!

Bunch of Dust Creations Jeff has been an amazing agent to work with. He is always very informative and never hesitates to give you every option available to you. If you have a question he doesn’t have the answer to, he will figure it out for you no matter what. Jeff has always been available when needed and gets back in a timely manner when busy. He is one of the most personable people you will ever meet and makes you feel like a friend rather than a client. I would highly recommend Jeff to anyone looking for new insurance or anyone looking to make a change!

Carla Brinkoetter My husband and I have had our home and car insurance with Amanda for many years. The service she provides is the absolute best. She is always just a phone call away. I had a car accident while in Florida and all I had to do was call Amanda. She set everything in motion to get my car repaired as quickly as possible. Amanda cares about her clients and it shows!!!

Greg Penderghest Kathy Carter has gone way above and beyond using her connections to get the paperwork finalized. We had a complicated situation but she was able to cut straight through the obstacles and we got our insurance set up. She has helped us repeatedly and cheerfully. Thanks Kathy.