The Pit Stop Inc - Hinesville (GA)

1 /5 Jolene Berry: DO NOT GET BRAKES DONE HERE. Came in March and spent almost $500 here before taking a road trip to Mo. after the work was done I heard a screeching pressing my brakes and they said the brakes had to work in. I waited a few weeks and the sound would stop and then come back more frequently. I called again and the front desk said the mechanic “Chad” probably forgot to push a plate back in place and it could be rubbing and causing the noise. I’ve now sat for a total of 10 hours in this shop between 2 days and 3 months for them to tell me “all cars screech when you brake”. My car is a brand new Toyota Camry and they made light of me saying it was a problem. Yes my brakes were done for $500 but now it makes awful noise. They test drive it and said they don’t hear the noise. I drove w a technician and backing up he was able to hear it. He went in and basically said I was making a big deal out of nothing. Now I have to wait until my brakes are having a “bad day”, get off work, come sit up here for another few hours for WHAT??! Awful experience 100%. Car came back different than I dropped it off and they’re acting like it’s no big deal. DO NOT WASTE YOUR MONEY.

1 /5 Eymi Migliore: If you want to leave without a repair and without a refund, this is the place for you! Yesterday, 5/19/25, they messed up the alignment on our TBSS. As soon as my husband backed out of the parking spot, he knew it wasnt done right. He went back in but they were QUICK to start shutting all the doors before their closing time and did not want to fix the issue that they were paid $90 for. They were told that the vehicle needed to run normally by today because it was needed to get to work this morning. We would like our money back!!

1 /5 Albert Wapples: ITS A SCAM!! I went to them because my check engine light was on. They did a "tune up" for $180. I drove the car for 2 mins and went back to tell them nothing was different. The light was on, and the car was still driving weird. $1000 later, they "changed the catalytic converter." The engine light is back on only a few days later, and the car still drives weird. DO NOT WASTE YOUR TIME OR MONEY. I FEEL LIKE I GOT ROBBED!!!

1 /5 Jonathan Huber: I brought my vehicle here for a basic repair. They “fixed” it same day for a reasonable price, but also added on things that I didn’t ask for and charged about $40 extra for those things. (Fluid top off). Picked up my vehicle, and before I even drove it off the lot I could tell it obviously wasnt fixed. So they “fixed” something yet failed to test drive it afterwards but were happy to charge me for the repair. I called back (I picked it up after hours) and told them and asked if they can see it again for a diagnostic since the paid for repair didn’t work and they agreed. They kept my vehicle for about a week and I didn’t hear anything until I finally called for an update and they didn’t have much to tell me. The next day they said they can’t figure out what’s wrong with it but tested a few things that were all good. After some basic research after their diagnostic, I was able to figure out exactly what it was. I’m not sure why a professional mechanic shop can’t figure that out but an inexperienced person can.. but that happened. I picked up my vehicle on 0 miles to E (I could barely make it to the gas station across the street) and it now has a massive coolant leak which was not there before I brought it in. I wouldn’t recommend this shop to anybody. So I paid for a repair, didn’t have a vehicle for 8 days, and now have additional work to take care of. Don’t come to this shop

5 /5 Aubrilyn J.: My grandad use to bring his cars here all the time to get service. I always bring my cars here to get serviced & honestly they NEVER FAIL ME. Great customer service, affordable pricing & also guaranteed results. Felicia is so sweet! I always look forward to talking to her.