Katherine White I was very sad to have to leave my last mechanic due to a move, and chose this team due to their proximity and customer satisfaction. Still, I was nervous when it came time to bring in my cars. From start to finish, front to back of the shop, I could not have had a better experience. Every interaction was friendly, thorough, and professional. Trista is a gem who helped the day run so smoothly. The real cherry on top was when I got to speak with Mike during pick up after the test drive. We have an old car that we are trying to just get another year or two out of, so of course it does not run perfectly. Mike identified some likely problems to make me aware, and gave me some idea of what to expect with longevity of the car. He did so in a way that was knowledgeable without being pushy, ending the conversation with explaining how we can fix everything or nurse things along. Being listened to and given a true spectrum of care has been rare in my experience, and I appreciated it from the bottom of my heart. I could not recommend this team more!
5 /5
