Rojas Auto Repair - Douglas (GA)

5 /5 ANTHONY TiLLMAN: Good work, friendly atmosphere.

1 /5 Roberta Geraldo: I had an issue burping my coolant and I didnt have the proper equipment so I took my truck across the street to Rojas. Id done business with them before and I was trusting of them so I had no issue taking my only vehicle there. I expressed that I had a procedure in Jacksonville the next day and needed to leave by 6. It was 4 when I got there. When he called and told me my truck was ready, I asked him was he sure Ill be okay. He stated hed driven it around and he got the air bubbles out the coolant. I was confident I could drive safe now. Boy was I wrong. 7 miles outside of Jacksonville my engine light started flashing and I heard gurgling. My engine overheated and it was getting dark. Terrified, I didnt know what to do. I immediately called him. Voicemail wasnt set up so I texted him. I was ignored. I was alone and stranded and missed my entire procedure. The next day, he still never bothered to call. It was the Florida state patrol that saved me and towed my truck in. The state mechanic told me there was no way anyone removed the air pockets from my coolant. I was deeply saddened and disappointed. I texted him again today to give him an opportunity to explain this. Still ignored. It was a $65 lesson in trust that I learned the hard way. I just marked them off my list and will find someone I can trust who doesnt just take my money and refuse to make it right. I will never go there again. I can only speak for me, but businesses who treat people like this do not deserve one’s trust.

5 /5 Tracy Bosworth Page: Thank you to these sweet men who stopped what they were doing to help me so I did not get stranded. Honest, genuine and very helpful.

1 /5 Jonatan oliver Hernández Portillo: I was thinking of going but I see very bad comments I better not go thanks guys for sharing your experience

1 /5 kleif bussey: Got some exhaust work done and they gave me a price but as soon as I left they called my phone saying there was another problem,, asking questions just to see if you know what you talking about. Then the next day when my vehicle was ready they more than doubled the price. I knew it was bologna so I told him what cost so much he said adjustments and so I said write the adjustments on the receipt all he put was labor. So I paid but they will never touch a vehicle of mine. All he could do was grin and almost laugh when I asked of the price difference. So dont send any young people because they goin try to size you up the whole time you tell them the repairs you need.