1 /5 V. Nettles: (ZERO stars actually& Ive never left a bad review for anyone bc everyone has bad days-but this is EXTREME)Abt a month ago, I had my oil changed at Allenhurst Tire & Brake. Upon driving my car on its 1st trip since the change the intercom came on saying it detected a major prob. in the engine, car went into limp mode-engine started knocking. I checked the dipstick & It was VERY much past the full line.I had the car towed to a mechanic shop to be assessed.The Mechanic said it def. had been overfilled, which resulted in it going into parts of the engine that it shouldnt have-resulting in a blown engine. Mechanic also stated my shroud had been cut in 2 places (under oil pan & oil filter) Tyler denies that his worker would overfill a car w/oil& when I explained abt the shroud being cut, he said, "we remove those". He later sd that his worker did cut the shroud instead of removing it, yet he didnt offer to buy one.Tyler made it clear that Id hv to get a lawyer, so I contacted two, & they said it would be an easy win. (Most likely not a small claims court case bc it would easily be over 10k, due To engine being over 5k, having it put in, towing bills, rental car for months).In order to prepare for a lawsuit, I dec.to call (RECORDED for documentation) & restate the problems, giving Tyler a chance to mk the situation right. He sd that his guys "double check" the dipstick after changing the oil. I responded w/, "these are the same guys that couldnt remove a few bolts to remove my shroud to do work. Instead, they cut HUGE holes through it, so they cut corners". Him- "YES my guy cut holes in the shroud, which wasnt acceptable, but he didnt overfill the car. So he acknowledged that his worker cuts corners by not removing bolts-& cutting shrouds, but hes sure they double check dipsticks. What a COSTLY mistake this will be.Theres no way Id stand behind a worker doing this. Id at least make the situation right that my worker admitted to doing.
(Ive attached pics& Im trying to create a hyperlink to our recorded call which Ill add) Im so sorry that I have recommended this place for the past several years.
