Wes Haney Service - Live Oak (FL)

Tiffany Smith I took my ford explorer in due to having issues with my transmission. Mr. Gene was my service advisor and I had such a great experience! He turned what could’ve been a very expensive issue into something manageable. I purchased my car from lake city with an aftermarket warranty and originally thought I had to go to them to use it which I refused due to previous experiences. Mr. Gene told me that I could use it through Live Oak if I found out who my warranty company was. So after a couple of phone calls I was able to give him all the information he needed. He took care of all the discussions with my warranty company and ended up being able to get my new transmission covered through warranty. He made sure to keep me informed of everything throughout the process and would always find an answer if I called with a question. I was going to be without my car for almost a week and warranty only gave me a rental for two days which we all thought was crazy. Mr. Gene spoke with the manager and they were able to put me in a loaner vehicle while my car was in the shop. He made sure I knew to call him if any issues arose after picking my vehicle up. I will continue to take my car to Walt’s and am very thankful for the hard work of all of the service employees involved!

Trevita Horton Melissa was so very helpful. She took great care of my needs! Greg was so attentive and made sure I was in great hands. He is such a gentleman! Corey also took the time to handle my needs. I came in with a flat tire but walked away with 3 people who made my day! I will definitely be back! I truly feel blessed that God led me here!

Richard Fenton Curtis was amazing during this time of stress & anxiety of trying to figure out what to do next. Being from out of town Curtis was more than helpful & I couldn’t had been luckier to have my vehicle at his place.

Thomas Ankney I was traveling 23 years ago and my jeeps radiator cracked and he went otta his way to get me a replacement that day and installed it in minutes …going above and beyond I will never forget so I had this made as an Tribute to Buddy and the Business

JOHN GRAY Adam is a genius. Awesome work, thanks for what you do and taking the time to do it right.

Jeremy Griswold I had a warranty/recall issue with my truck. I took it to Walts, and they professionally and expeditiously handled the issue. Gene in the service department kept in contact with me and kept me appraised of the situation throughout the process. Could not be happier with the service they provided.