UF Health Shands Hospital - Gainesville (FL)

5 /5 Moore Nichole Ashley “Nikki”: My mom has been admitted for back pain. Her kidney was also in failure. They have been very strict with her diet which she hates but they are trying to protect her. They have brought her arts and crafts supplies. She has a lively view of The Hope Garden and clouds. They are very thorough with their testing. I am so grateful we went there.

3 /5 Diane Cocking: My husband was recently a surgical patient. When discharging him, they did the paperwork, showed him where the elevator was and told him where to wait outside for me. What happened to being wheeled out and a nurse staying with the patient until a family member arrives. Thoroughly disgusted with the treatment. Also he spent the night and in the morning they didnt even give him a toothbrush or tooth paste. Ugh. Great hygiene.

1 /5 Ashley Reese: Both my friend and my mother were treated here and both had to go to different hospitals due to negligence from the staff. My elderly mother had a bed sore that was a stage 3 infection that had to have surgery. My friend was given potassium so fast it gave her a blood clot and she has to be on serious blood thinners for months now. The staff is constantly rotated so you rarely see the same nurses twice, the facility is dirty and dont get me started on the state of the bathrooms. My mom lost 20 pounds in a week because the food was not palatable. It may have been a good hospital 10 years ago, but due to UF involvement, its gone drastically downhill. I understand that students have to learn, but that shouldnt get in the way of patient care.

2 /5 Jay Wells: My experience at Shands was beyond disappointing. Dr Yueng was cold and very ambiguous with instructions for before and after. There was an issue that should’ve been taken care of before he proceeded, but yet he proceeded anyway. He knew by going forward, he would leave with a problem I should not have. He did not remove a cyst before he did his procedure. The first reason I went to Shands was to remove the cyst. If Yueng had done what he should’ve done, the cyst would’ve been removed and then we would do his procedure. But the money is important, so my care suffered. Now, I’m stuck in a situation where I am the one who has to deal with the consequences. Nobody from Shands has contacted me since they were paid. Even though I have asked to speak to the head of urology. They treat Yueng like he is God. He believes that as well. I would never ever suggest that anyone go to Shands, unless they are burned. There are better places to go and they aren’t far. Shands is living off of a reputation of a time long gone. Don’t believe the hype