UF Health Shands Emergency Center - Springhill - Gainesville (FL)

5 /5 Alan Franck: I was very sick. Its the 1st time I admitted myself to the ER as an adult. In about 3 hours, I was discharged and feeling much better. Sitting in the waiting room can be challenging, and being treated seated in the hallway is probably not ideal for patient or provider. But I dont think its fair of me to fault them for that. Given the resources available, they treated me well. Everyone was very kind. So I want to say thank you. From my experience, I am very grateful.

1 /5 Darryl Lewis: Much better ERs in Gainesville. Dont go here place is trash. They will call you in the back just to have you sit in the hallway for 2-3 hours while the staff walks past you without acknowledging you or giving you any kind of update. what seemed like the entire staff was congregating at the end of the hallway they sat me in. Apparently they had someone that was critical which I understand i was not there for anything life threatening, but it felt like some of the staff was using the incident as a break from the other patients, because there were a good chuck of them at the end of the hall and me and the two other people who were sitting in the hall just had to wait. Overall if your desperate your better off going to the vet.

1 /5 Joseph Tazbir: 5 hours in waiting room with my son (19yearsold) mentally much younger 9 or 10 severe hiccups stomach pain they keep saying your on the list I informed them that he was going to vomit 1st nurse ignored me another patient and myself both yelling he going to be sick he then vomited blood appox 2 cups they strolled out a nurse practitioner said ok we will get him got in there we will run some labs and try sme meds tohelp him (never asked if he was on other medications). Then a nurse came out and said he was going to a er room. Saying that er room was a different department. We had labs, scan, xrays medication for hiccups after 11 HOURS he was released there diagnose was constipation hand us discharge papers never going over follow up treatment. Once home (still had hiccups) reading through the paper suggested we mite try a miralax powder that might help. That did clean him out . Hiccups finally went away after 49 hours. I will NEVER GO BACK OR recommend them.

2 /5 Mik H: A very competent ER. BUT extremely expensive. Been 3 times, things take long and the bill is high. Across 3 visits about $1600 for every hour you spend there. I saw 1 doctor twice for maybe 10 minutes times 2 and he billed $5k. If its not an emergency, go somewhere affordable.

1 /5 Scott Dance: Biggest joke in the world, they will be quick to collect your insurance info and have you sit for hours with no acknowledgement, resolution or anything only to end up walking out due to frustration. I sat in a waiting room for almost 3 hours holding a cup of my own urine. Suddenly when I’m about to walk out they want to try and do damage control…I should have known when I got there the lady yelling in the waiting room about sitting around for 6 hours with no acknowledgment wasn’t just acting out of pocket…she was right!! This place is a joke and doesn’t care about anything besides sending you a bill