UF Health Shands Childrens Hospital - Gainesville (FL)

2 /5 Ashley O: We went to Shands prior new years via ambulance due to asthma, upon arrival he was at his pediatricians office and had been tested for RSV, FLU AND COVID ALL NEGATIVE! once arrived they started treating him and ASSUMED he had RVS and placed him in a room with an RSV patient WITHOUT even reading his information, we requested they remove us from the room that he had already been tested and it was NEGATIVE and we have a baby at home. They took their sweet time and decided to remove the RSV patient to another room not even 10 mins later placed a small child with burn wounds in his place. #1 Im not happy they made an assumption and put my baby at risk #2 I feel bad for the small child with burn wounds being placed in that room so quickly and being exposed. Next! Once tested and EVERYTHING NEGATIVE he is admitted for asthmatic reasons we (the parents) requested a cheast xray several times because the pediatrician reccomended it we were denied because they said he was responding to treatment and protocol says he dont need one. Well fast forward to being discharged Two days later we return to the pediatricians office she asks why he didnt have a cheast xray we explain they denied us the option, he does breathing tests in office hes STILL having difficulties she she then requests we have one done and GUESS WHAT! HE HAS PNEUMONIA!!! Something that could have already started treatment and delayed due to the hospitals NEGLECT! very disappointed and absolutely will never go to this hospital again!

1 /5 Jayson Virga: If I could give 0 stars I would im currently here for a benefit of a doubt from when my partner had her baby here and that was just an awful experience as well. We are here with my autistic son who has a strict diet already and we arent allowed to eat due to them having to sedate him and chances of problems which I understand but to tell us he will be undergoing sedation at a certain time and making us wait 2 hours and still didnt show up I get its christmas but the time they gave me was supposed to account for lack of personnel. All they want to do is rack up the bill for insurance so they can charge whatever they want. Stay clear of this hospital we will never be back here and I recommend people stay away.

5 /5 Nilda Ali: My 8 year old granddaughter has been here since 9/4/24 facing Leukemia (relapse). During our stay all staff have been excellent providing the most courteous service. There is someone specifically I would like to thank her name is Brittany who is doing the 7-7 shift on 9/22/24. Her caring method and going the extra mile for patients is something that I value. Empathy should be among the top requirements for working in such a delicate environment, in my eyes she went above/beyond. I definitely can’t be here everyday but knowing my granddaughter is surrounded by this wonderful staff alleviates my worries. Thanks again!

1 /5 Damian Wells: Tried to take my son to his 9:20 appointment but was not seen until after 10 and then when I asked ARNP, Bernadine Tibits for a referral to another UF Dr. She told me that was not her job. When the office manager was asked to intervene and well, manage, Lakisha Thomas - I was threatened with UF withholding healthcare for my son. Reported to customer line but just get voicemails. The new management and staff are the reason for the review. Man, do we miss McFadden.